# Gleap

> Gleap is an AI customer feedback and support platform for software teams. It combines AI support agents, bug reporting, feature requests, product roadmaps, customer messaging, in-app onboarding, and self-driving development workflows.

Gleap helps product, support, and engineering teams close the loop from customer signal to shipped software. Kai handles AI support, Kai Resolve investigates issues, Kai Code turns approved work into pull requests, Kai PM organizes product demand, and Kai Custom Agents connects business workflows through integrations.

## Full Context

- [Gleap marketing full context](https://www.gleap.io/llms-full.txt): Curated full Markdown context for the Gleap marketing website.
- [Gleap documentation full context](https://docs.gleap.io/llms-full.txt): Full Markdown context for Gleap docs and API references.

## Product and Platform

- [Gleap - AI support and self-healing software](https://www.gleap.io/): Ship software that heals itself. Gleap's AI agents answer users, turn bugs into pull requests, and plan the roadmap. Trusted by 4,500+ software teams.
- [Gleap Platform - AI Agents + Every Support Tool | Gleap](https://www.gleap.io/platform): One platform. Specialist AI agents plus every tool your team needs - chat, bug reporting, knowledge base, roadmap, surveys, marketing automation. From $149/mo.
- [Gleap Pricing - AI Agents from $49/mo | Unlimited Seats](https://www.gleap.io/pricing): Gleap pricing starts at $49/mo. Team is $149/mo with unlimited seats; Pro at $299/mo adds Kai Code, Kai PM, and Kai Resolve. AI billed by tokens. 14-day free trial.
- [Kai - AI Support Agent That Resolves 80% of Tickets | Gleap](https://www.gleap.io/kai): Meet Kai, Gleap's AI support agent. Resolves up to 80% of tickets instantly in 80+ languages, across every channel - billed by tokens, not per resolution.
- [Kai Resolve - AI Support Engineer for Hard Tickets | Gleap](https://www.gleap.io/kai-resolve): Kai Resolve adds a top 1% AI support engineer to your team, checking tools, code, APIs, databases, and ticket history before resolving or routing hard tickets.
- [Kai Code - Self-Driving Software Development | Gleap](https://www.gleap.io/kai-code): Kai Code is your top 1% AI software engineer for self-driving software development, turning customer bugs and approved specs into pull requests.
- [Kai PM - AI Product Manager for Feedback and Roadmaps | Gleap](https://www.gleap.io/kai-pm): Kai PM adds an AI product manager to your team, turning feedback, votes, surveys, and support themes into prioritized specs, roadmaps, and release notes.
- [Build Custom AI Agents with 1,000+ Integrations | Gleap](https://www.gleap.io/kai-custom-agents): Build no-code AI agents on Gleap's customer data layer with 1,000+ integrations via Composio. Deploy custom agents across support, sales, and engineering.
- [Gleap MCP Server - Connect Claude, ChatGPT, Cursor & VS Code](https://www.gleap.io/mcp): Connect Claude, ChatGPT, Cursor, and VS Code to the Gleap MCP server with OAuth - work with tickets, contacts, statistics, help center articles, and changelogs.
- [The Self-Driving Development Era is Now | Gleap](https://www.gleap.io/self-driving-development): A manifesto from Lukas Böhler, CEO of Gleap, on why software is moving from copilots and autocomplete to Self-Driving Development.
- [Close the Customer Feedback Loop with AI Agents | Gleap](https://www.gleap.io/close-the-loop): Gleap closes the customer feedback loop with AI agents - from support ticket to investigation, pull request, merge, release note, and customer notification.
- [Gleap for Startups - 50% Off Team or Pro for Your First Year](https://www.gleap.io/early-stage-startups): Early-stage startups get 50% off Gleap Team or Pro for 12 months - from $74.50/mo with unlimited seats, AI support, and a path to self-driving development.
- [Request a Demo - See Gleap in Action | Gleap](https://www.gleap.io/request-demo): Book a 30-minute demo and see how Kai, Kai Resolve, Kai Code, Kai PM, and Kai Custom Agents close the customer-feedback loop on autopilot.
- [Download Gleap - Desktop & Mobile Apps](https://www.gleap.io/downloads): Download Gleap for macOS, Windows, Linux, iPhone, iPad, and Android, or open the web app in your browser.
- [Gleap Mobile App for iOS & Android | Native Dashboard](https://www.gleap.io/mobile-app): Download the native Gleap Dashboard app for iPhone, iPad, and Android to manage conversations, boards, Kai Code sessions, and updates on the go.
- [Contact - Talk to the Gleap Team | Gleap](https://www.gleap.io/contact): Sales, support, partnerships, careers. Talk to the Gleap team directly through the Gleap widget.
- [Work at Gleap - Open Positions | Gleap](https://www.gleap.io/jobs): Help us build the customer feedback platform where AI agents close the loop between users and your codebase. Open roles in Schwarzach and remote.
- [Integrations - 40+ Native Apps, 1,000+ via Composio | Gleap](https://www.gleap.io/integrations): 40+ native Gleap integrations plus 1,000+ more via Composio. Connect Slack, Linear, Jira, GitHub, Stripe & Salesforce so AI agents can act across your stack.
- [Customer Stories - How 4,500+ Teams Use Gleap | Gleap](https://www.gleap.io/user-stories): Read how 4,500+ teams use Gleap's AI agents to close the customer-feedback loop - from bug report to merged PR to customer notified.
- [Gleap Alternatives 2026: Compare Intercom, Zendesk, Canny & 20+ More](https://www.gleap.io/alternatives): See how Gleap compares to Intercom, Zendesk, Canny, Instabug, Productboard and 20+ more support, feedback and bug-reporting tools. One AI platform, unlimited seats from $149/mo.

## Product Features

- [AI Copilot for Support Agents - Meet Kai | Gleap](https://www.gleap.io/product/ai-support-copilot-for-leading-support-agents): AI copilot for support agents: Kai drafts replies, summarizes threads, fixes tone, and flags CSAT risk - with unlimited seats on Gleap's $149/mo Team plan.
- [AI Powered Knowledge Base Software & Help Center | Gleap](https://www.gleap.io/product/knowledge-base-software-to-scale-your-support): AI powered knowledge base software for support: host help articles, import from Intercom or Zendesk in one click, and ground Kai's cited answers in your docs.
- [Bug Tracking Software & In-App Bug Reporting App | Gleap](https://www.gleap.io/product/in-app-bug-reporting): Capture bugs with one tap. Gleap is bug tracking software with in-app reports, session replay, console logs, network requests, AI triage, and Kai Code handoff.
- [Email Marketing Automation for Apps & SaaS | Gleap](https://www.gleap.io/product/email-marketing-automation): Email marketing automation for SaaS: event-based lifecycle emails plus newsletters, sent from the same workspace as support and feedback. Unlimited seats from $149/mo.
- [Feature Request Software, Roadmap Tool & Changelog | Gleap](https://www.gleap.io/product/public-roadmap-feature-requests): Collect feature requests, prioritize demand, publish a public roadmap, and close the loop with changelog software. Trusted by 4,500+ SaaS product teams.
- [In-App Banners for Apps & Websites | Gleap](https://www.gleap.io/product/in-app-banners): Create targeted in-app banners with inline or floating styles, brand colors, and CTA buttons. Launch announcements in minutes - no code release required.
- [In-App Messaging for Web & Mobile Apps | Gleap](https://www.gleap.io/product/messaging): Send targeted in-app messages across web, iOS, Android, React Native, and Flutter with Gleap. Guide users, start conversations, and keep replies connected to support.
- [In-App Surveys for Apps & Websites - NPS & CSAT | Gleap](https://www.gleap.io/product/customer-feedback-surveys-for-apps-websites): NPS, CSAT, and custom in-app surveys at the right moment. Kai PM reads every response, prioritizes roadmap decisions, and hands approved specs to Kai Code.
- [In-App Onboarding Checklists | Gleap](https://www.gleap.io/product/in-product-checklists): In-app onboarding checklists guide users to their first win. No-code builder, progress tracking, completion triggers - reduce Day 1 tickets and lift activation.
- [Info Cards for Product Guidance | Gleap](https://www.gleap.io/product/info-cards): Use Gleap info cards to explain features, guide users, link help content, and trigger the next step inside your product experience.
- [Marketing Automation & User Engagement Tools | Gleap](https://www.gleap.io/product/marketing-automation-software-tools): Marketing automation software tools built into your support stack: surveys, email, push, WhatsApp, banners, tours, and in-app messages from one customer context.
- [Multichannel Customer Support Platform | Gleap](https://www.gleap.io/product/multichannel-customer-support-platform): Multichannel customer support platform: widget, email, WhatsApp, Instagram, Messenger & Telegram in one AI-first inbox. Unlimited seats from $149/mo.
- [Multichannel Live Chat for Apps & Websites | Gleap](https://www.gleap.io/product/live-chat-for-apps-websites): Multichannel live chat for web, mobile, email, WhatsApp, Instagram, Messenger & Telegram - one AI-first inbox with human handoff. Unlimited seats from $149/mo.
- [In-App News & Changelog Software | Gleap](https://www.gleap.io/product/release-notes-news-software): Announce product news in-app and publish release notes as changelogs in your feedback portal. Segment updates, notify requesters, and link releases to roadmap items.
- [Product Feedback Software for SaaS Teams | Gleap](https://www.gleap.io/product/product-feedback-software): Product feedback software that turns requests, votes, surveys, and support signals into roadmap decisions and shipped work. Trusted by 4,500+ SaaS teams.
- [Product Tours Software - AI-Powered In-App Onboarding | Gleap](https://www.gleap.io/product/product-tours): Product tours software with AI co-browse: build no-code interactive tours for web and mobile apps. Kai answers mid-tour questions and cuts onboarding tickets.
- [Push Notification Software | Gleap](https://www.gleap.io/product/push-notifications): Send targeted push notifications for product news, reminders, and lifecycle nudges - one outbound stack with email, banners, surveys, and in-app messages.
- [Product Tooltips Software | Gleap](https://www.gleap.io/product/tooltips): Create targeted product tooltips for onboarding, feature education, and contextual guidance - point-and-click setup, no code, in your app or website.
- [Website Feedback Tool for SaaS Apps & Web QA | Gleap](https://www.gleap.io/product/website-feedback-tool): Collect website feedback with annotated screenshots, session replay, and console logs. Built for SaaS teams that turn reports into shipped fixes in one loop.
- [WhatsApp Customer Messaging | Gleap](https://www.gleap.io/product/whatsapp): Connect WhatsApp to Gleap so conversations land in one AI-first inbox with chat, email, Instagram, Messenger, and Telegram. 6 channels, one customer record.
- [Custom Chatbots & Workflow Automation | Gleap](https://www.gleap.io/product/workflows-and-custom-chatbots): No-code support workflows on top of Kai - trigger routing, escalation rules, auto-tagging, and 40+ native integrations. Build the support experience your product needs.

## Comparisons and Alternatives

- [AnnounceKit Alternative: One Flat Price | Gleap](https://www.gleap.io/alternatives/alternative-to-announcekit): AnnounceKit charges per project and stops at the changelog. Gleap is an AnnounceKit alternative with roadmap, AI support & bug reporting - $149/mo, unlimited seats.
- [Appcues Alternative: Flat Price, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-appcues): Appcues prices per MAU from $249/mo. Gleap is an Appcues alternative with tours, onboarding, AI support & bug reporting - flat $149/mo, unlimited seats.
- [Apty Alternative: Flat $149/mo, No Sales Call | Gleap](https://www.gleap.io/alternatives/alternative-to-apty): Apty is a quote-only enterprise DAP from ~$9,500/yr. Gleap is the Apty alternative with product tours, AI support & bug reporting - flat $149/mo, unlimited seats.
- [Beamer Alternative: Flat Price, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-beamer): Beamer bills per MAU - costs climb with traffic. Gleap is a Beamer alternative with changelog, roadmap, AI support & bug reporting at $149/mo, unlimited seats.
- [Bugasura Alternative: Flat Price, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-bugasura): Bugasura charges per seat past 5 members. Gleap is a Bugasura alternative with AI support, bug reporting, session replay, roadmap & a KB at $149/mo, unlimited seats.
- [BugHerd Alternative for Website Feedback | Gleap](https://www.gleap.io/alternatives/alternative-to-bugherd): Compare BugHerd alternatives for website feedback. Gleap adds session replay, console logs, AI triage, support, roadmap & mobile SDKs - $149/mo, unlimited seats.
- [BugSnag Alternative: User-Reported Bugs + AI Support | Gleap](https://www.gleap.io/alternatives/best-alternative-to-bugsnag): BugSnag monitors your code. Gleap monitors your users - in-app bug reports with session replay, AI triage, and a full support platform. $149/mo unlimited seats.
- [Canny Alternative for Product Feedback | Gleap](https://www.gleap.io/alternatives/alternative-to-canny): Compare Canny alternatives for product feedback. Gleap gives feature requests, roadmap, changelog, AI feedback, support, bug reporting, and unlimited users.
- [Chameleon Alternative: Flat $149/mo | Gleap](https://www.gleap.io/alternatives/alternative-to-chameleon): Chameleon prices per tracked user and gates SSO & A/B testing behind add-ons. Gleap is the Chameleon alternative: tours, support & bug reporting at $149/mo, unlimited seats.
- [Conversica Alternative: $149/mo, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-conversica): Conversica starts at ~$2,999/mo plus setup fees. Gleap is a Conversica alternative with AI support, bug reporting, roadmap & a knowledge base at $149/mo.
- [Crisp Alternative: Unlimited Seats, $149/mo | Gleap](https://www.gleap.io/alternatives/alternative-to-crisp): Crisp gates AI and ticketing behind its $295/mo Plus plan. This Crisp alternative is $149/mo with unlimited seats, token-based AI, bug reporting & a roadmap.
- [Customer.io Alternative with AI Support Built In | Gleap](https://www.gleap.io/alternatives/alternative-to-customer-io): Customer.io is powerful for marketing automation but has no support inbox, no AI agent, and no bug reporting. Gleap gives you all of that plus in-app messaging, for less.
- [Decagon Alternative: Support + Engineering Loop | Gleap](https://www.gleap.io/alternatives/alternative-to-decagon): Decagon's AI concierge stops at the customer conversation. Kai Resolve investigates, routes bugs to Kai Code, and tells the customer when the code ships. From $149/mo.
- [Devin Alternative: AI Coding Agent for Bug Reports | Gleap](https://www.gleap.io/alternatives/alternative-to-devin): Devin works on tasks engineers assign. Kai Code works on bugs customers report - and closes the loop with the customer when the PR ships. From $149/mo.
- [Drift Alternative: Flat $149/mo, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-drift): Drift starts at ~$2,500/mo and is being sunset. Gleap is the Drift alternative with AI support, live chat, bug reporting & roadmap - $149/mo, unlimited seats.
- [Featurebase Alternative: All-in-One AI Platform | Gleap](https://www.gleap.io/alternatives/alternative-to-featurebase): Featurebase starts at $49/mo for feedback only. Gleap adds AI support, bug reporting & live chat to your roadmap - unlimited seats at $149/mo.
- [FeedBear Alternative: AI-Powered Feedback Platform | Gleap](https://www.gleap.io/alternatives/alternative-to-feedbear): FeedBear is a simple feedback board. Gleap's Kai PM auto-captures from every channel, weights by revenue, and adds AI support + bug reporting. $149/mo, unlimited seats.
- [Freshdesk Alternative for SaaS Teams | Gleap](https://www.gleap.io/alternatives/alternative-to-freshdesk): Compare Freshdesk alternatives for SaaS teams. Gleap combines AI support, help center, live chat, bug reporting, roadmap, and release notes - $149/mo, unlimited seats.
- [Front Alternative: Flat Price, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-front): Front charges $19-$229 per seat plus AI add-ons. Gleap is the Front alternative with AI support, bug reporting & roadmap at $149/mo, unlimited seats.
- [GetFeedback Alternative: Act on Feedback, Not Just Measure It | Gleap](https://www.gleap.io/alternatives/alternative-to-getfeedback): GetFeedback measures satisfaction. Gleap turns NPS and CSAT data into shipped features - AI support, in-app bug reporting, and Kai PM that builds the roadmap.
- [Gorgias Alternative: No Per-Ticket Bill | Gleap](https://www.gleap.io/alternatives/alternative-to-gorgias): Gorgias bills per ticket and double-charges AI Agent resolutions. Gleap is a Gorgias alternative with AI support, bug reporting & roadmap at $149/mo, unlimited seats.
- [Help Scout Alternative: Unlimited Seats | Gleap](https://www.gleap.io/alternatives/helpscout-alternative): Help Scout charges $22-$79/agent/mo and bills AI at $0.75/resolution. Gleap Team gives unlimited seats with AI usage billed by actual tokens and selected model.
- [HelpCrunch Alternative: Flat $149/mo | Gleap](https://www.gleap.io/alternatives/alternative-to-helpcrunch): HelpCrunch charges per seat and meters AI conversations. This HelpCrunch alternative is flat $149/mo, unlimited seats, token-based AI - plus bug reports to PRs.
- [HubSpot Alternative for Support Teams | Gleap](https://www.gleap.io/alternatives/alternative-to-hubspot): HubSpot Service Hub locks AI and reports behind expensive tiers. Gleap adds AI support, bug reporting, unlimited seats, and one-click HubSpot import.
- [Best Instabug Alternative: Bug Reporting + AI Support | Gleap](https://www.gleap.io/alternatives/alternative-to-instabug): Instabug starts at $249/mo for 6 seats. Gleap gives visual bug reporting with session replay, AI support, and a product roadmap - unlimited seats for $149/mo.
- [Intercom Alternative for SaaS Teams in 2026 | Gleap](https://www.gleap.io/alternatives/fairly-priced-alternative-to-intercom): Compare Intercom alternatives for SaaS teams. Gleap gives AI support, live chat, bug reporting, product feedback, roadmap, and unlimited seats from $149/mo.
- [Jam Alternative: Flat Price, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-jam): Jam charges per creator seat and stops at a Chrome extension. This Jam alternative adds AI support, bug reporting + session replay & roadmap at $149/mo, unlimited seats.
- [Kustomer Alternative: Flat $149, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-kustomer): Kustomer bills per seat with an 8-seat minimum. Gleap is a Kustomer alternative with AI support, bug reporting & roadmap at $149/mo - unlimited seats.
- [LaunchNotes Alternative: Flat $149/mo | Gleap](https://www.gleap.io/alternatives/alternative-to-launchnotes): LaunchNotes is sales-gated, priced per project user. Gleap is a LaunchNotes alternative with changelog, roadmap, AI support & bug reporting at $149/mo, unlimited seats.
- [LivePerson Alternative: Flat $149/mo | Gleap](https://www.gleap.io/alternatives/alternative-to-liveperson): LivePerson bills per conversation on custom enterprise quotes. This LivePerson alternative gives AI support, bug reporting & roadmap at a flat $149/mo, unlimited seats.
- [LogRocket Alternative: Flat $149/mo, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-logrocket): LogRocket bills per session and can't act on what it records. Gleap is a LogRocket alternative with session replay, AI support & bug-to-PR at $149/mo, unlimited seats.
- [Marker.io Alternative for Production SaaS | Gleap](https://www.gleap.io/alternatives/alternative-to-marker-io): Compare Marker.io alternatives for website feedback and bug reporting. Gleap captures screenshots, session replay, console logs, network requests, AI triage, and Kai Code handoff.
- [Mixpanel Alternative: Flat $119, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-mixpanel): Mixpanel bills per event and spikes past 1M. Gleap is a Mixpanel alternative with product analytics plus AI support, bug reporting & roadmap at $149/mo, unlimited seats.
- [Pendo Alternative: Flat $149/mo, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-pendo): Pendo bills per monthly active user and gates features behind add-ons. Gleap is a Pendo alternative at $149/mo, unlimited seats, plus bug reporting & AI roadmap.
- [Product Fruits Alternative: Flat $149/mo | Gleap](https://www.gleap.io/alternatives/alternative-to-product-fruits): Product Fruits prices by MAU, so cost climbs as you grow. Gleap is the Product Fruits alternative with tours, AI support & bug reports at $149/mo, unlimited seats.
- [Productboard Alternative: AI PM Agent at 1/4 the Price | Gleap](https://www.gleap.io/alternatives/alternative-to-productboard): Productboard is enterprise PM software with manual workflows. Kai PM does the work autonomously, then writes release notes when Kai Code ships. From $149/mo.
- [Pylon Alternative: Flat Price, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-pylon): Pylon bills per seat, annual-only, with AI add-ons. Gleap is a flat $149/mo Pylon alternative - unlimited seats, in-app bug reporting & an AI roadmap.
- [Qualified Alternative: Flat $149/mo, No Salesforce | Gleap](https://www.gleap.io/alternatives/alternative-to-qualified): Qualified is a Salesforce-native AI SDR from ~$42k/yr. Gleap is the Qualified alternative for support: AI chat, bug reporting & roadmap at $149/mo, unlimited seats.
- [Best ShakeBugs Alternative: Bug Reporting + AI Support | Gleap](https://www.gleap.io/alternatives/alternative-to-shakebugs): ShakeBugs gives shake-to-report. Gleap gives that plus session replay, AI triage, AI fix suggestions, and full support - $149/mo unlimited seats.
- [Sierra Alternative: Autonomous Support + Code Loop | Gleap](https://www.gleap.io/alternatives/alternative-to-sierra): Sierra stops at the customer-facing conversation. Kai Resolve investigates, routes confirmed bugs to Kai Code, and notifies the customer when the fix ships. From $149/mo.
- [Smartlook Alternative: Flat Price, No Session Caps | Gleap](https://www.gleap.io/alternatives/alternative-to-smartlook): Smartlook shuts down in 2026 and bills per session. This Smartlook alternative bundles session replay, AI support & bug reporting at $149/mo, unlimited seats.
- [SurveyMonkey Alternative: Flat $149, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-surveymonkey): SurveyMonkey bills per seat with a 3-user minimum and paywalls responses. Gleap is the SurveyMonkey alternative with surveys, NPS & AI support - $149/mo, unlimited seats.
- [Tawk.to Alternative: AI Handles Tickets | Gleap](https://www.gleap.io/alternatives/tawk-to-alternative): Tawk.to is free but your team answers every ticket. Gleap's AI resolves 80% automatically at $149/mo, plus bug reporting and roadmapping tawk.to doesn't offer.
- [Best Tidio Alternative for SaaS Teams | Gleap](https://www.gleap.io/alternatives/tidio-alternative): Tidio's AI billing adds up fast and it's built for e-commerce, not SaaS. Gleap gives you AI chat, bug reporting & roadmaps, unlimited seats at $149/mo.
- [Typeform Alternative: Flat Price, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-typeform): Typeform caps responses and bills per seat - costs balloon fast. Gleap gives in-app surveys, NPS, AI support & bug reporting at $149/mo, unlimited seats. A Typeform alternative.
- [Userback Alternative for Visual Feedback | Gleap](https://www.gleap.io/alternatives/alternative-to-userback): Compare Userback alternatives for visual feedback. Gleap adds session replay, console logs, AI triage, AI support, product feedback, roadmap, and unlimited seats.
- [UserGuiding Alternative: Flat Price, No MAU Tax | Gleap](https://www.gleap.io/alternatives/alternative-to-userguiding): UserGuiding bills per monthly active user - costs double as you grow. Gleap gives product tours, AI support, bug reporting & roadmap at $149/mo, unlimited seats. The UserGuiding alternative.
- [Userlane Alternative: Flat $149/mo, No Quote | Gleap](https://www.gleap.io/alternatives/alternative-to-userlane): Userlane is quote-only and ~$18k/yr for adoption alone. Gleap is the Userlane alternative with product tours, AI support & bug reporting at $149/mo, unlimited seats.
- [Userpilot Alternative: Flat $149/mo, No MAU Tax | Gleap](https://www.gleap.io/alternatives/alternative-to-userpilot): Userpilot prices by MAU and jumps to $799/mo past 2,000 users. Gleap is a Userpilot alternative with product tours, AI support & bug reporting at $149/mo flat.
- [Usersnap Alternative for Visual Feedback | Gleap](https://www.gleap.io/alternatives/alternative-to-usersnap): Compare Usersnap alternatives for visual feedback and bug reporting. Gleap adds session replay, console logs, AI support, roadmap, mobile SDKs, and unlimited seats.
- [WalkMe Alternative: Flat $149/mo, Unlimited Seats | Gleap](https://www.gleap.io/alternatives/alternative-to-walkme): WalkMe is a custom-quoted enterprise DAP averaging ~$79k/yr. This WalkMe alternative does product tours plus AI support, bug reporting & roadmap at $149/mo.
- [Whatfix Alternative: Flat $149/mo, No MAU Fees | Gleap](https://www.gleap.io/alternatives/alternative-to-whatfix): Whatfix charges $24k-$100k+/yr by MAU and per app. This Whatfix alternative gives product tours, AI support, bug reporting & roadmap at $149/mo, unlimited seats.
- [Ybug Alternative: One Platform, $149/mo | Gleap](https://www.gleap.io/alternatives/alternative-to-ybug): Ybug is a web-only feedback widget. Gleap is the Ybug alternative with mobile SDKs, session replay, AI bug-to-PR, roadmap and AI support - $149/mo, unlimited seats.
- [Zendesk Alternative for Product-Led Teams | Gleap](https://www.gleap.io/alternatives/alternative-to-zendesk): Compare Zendesk alternatives for SaaS teams. Gleap adds AI support, bug tracking, product feedback, unlimited seats, and one-click Zendesk import.
- [Zoho SalesIQ Alternative: Flat Price | Gleap](https://www.gleap.io/alternatives/alternative-to-zoho-salesiq): Zoho SalesIQ bills per operator, caps bots and visitors, and locks AI answers to Enterprise. Gleap is a Zoho SalesIQ alternative at $149/mo, unlimited seats.

## Customer Stories

- [Tridonic](https://www.gleap.io/customers/tridonic): How Tridonic uses Gleap to centralize customer communication, automate ticketing, launch AI chat, run surveys, and support product tours from one platform.
- [Gather](https://www.gleap.io/customers/gather): How Gather replaced email-based support with Gleap to cut response times, improve AI deflection, capture technical context, and route issues into JIRA.
- [Commonplace](https://www.gleap.io/customers/commonplace): How Commonplace uses Gleap to consolidate feedback, support, knowledge base, AI chat, JIRA, HubSpot, and roadmap workflows for community engagement teams.
- [Partfox](https://www.gleap.io/customers/partfox): How Partfox moved from a restrictive customer communication platform to Gleap, unlocking live chat, AI support, feedback collection, product tours, checklists, and surveys without per-seat limits.
- [Salesforge](https://www.gleap.io/customers/salesforge): How Salesforge replaced a costly, unreliable customer communication stack with Gleap to unify support, feature requests, product news, and Slack collaboration.
- [CRS](https://www.gleap.io/customers/crs): How CRS moved from an unreliable WordPress documentation setup to a Gleap help center with faster article creation, stable self-service, and fewer repetitive support calls.
- [Lywand](https://www.gleap.io/customers/lywand): How Lywand replaced a siloed Freshdesk setup with Gleap to handle 50% of customer inquiries automatically — combining an AI chatbot, a knowledge base, and integrated ticketing.

## Featured Integrations

- [Jira](https://www.gleap.io/integrations/jira): Integrate Gleap with Jira to fully automate your feedback process. A card with all the essential information is directly created in Jira as soon as a re...
- [Trello](https://www.gleap.io/integrations/trello): Integrate Gleap with Trello to fully automate your feedback process. A card with all the essential information is directly created in Trello as soon as...
- [Slack](https://www.gleap.io/integrations/slack): Every time someone reports a bug, sends feedback or starts chatting, you will immediately receive a notification in your selected Slack channel.
- [Linear](https://www.gleap.io/integrations/linear): Send Gleap feedback to your Linear project to be more productive than ever. Connect your Gleap boards to Linear with a couple of clicks.
- [GitHub](https://www.gleap.io/integrations/github): With our GitHub integration you can automatically transfer the metadata from every new report to your GitHub repo.
- [Telegram](https://www.gleap.io/integrations/telegram): With our Telegram integration you can support your Telegram customers directly within Gleap.
- [Salesforce](https://www.gleap.io/integrations/salesforce): Seamlessly sync your tickets with Salesforce to stay organized and on top of your work.
- [Asana](https://www.gleap.io/integrations/asana): A task with all the essential information on the feedback is directly created in your Asana project as soon as a Gleap report arrives.
- [Bright Data MCP](https://www.gleap.io/integrations/composio-brightdata-mcp): Bright Data MCP is an AI-powered web scraping and data collection platform. Instantly access public web data in real time with advanced scraping tools.
- [ActiveTrail](https://www.gleap.io/integrations/composio-active-trail): ActiveTrail is a user-friendly email marketing and automation platform. It helps you reach subscribers and automate campaigns with ease.
- [Addressfinder](https://www.gleap.io/integrations/composio-addressfinder): Addressfinder is a data quality platform for verifying addresses, emails, and phone numbers. It helps you ensure accurate customer and contact data ever...
- [Basecamp](https://www.gleap.io/integrations/composio-basecamp): Basecamp is a project management and team collaboration tool by 37signals. It helps teams organize tasks, share files, and communicate efficiently in on...
- [Bettercontact](https://www.gleap.io/integrations/composio-bettercontact): Bettercontact is a smart contact enrichment tool for finding emails and phone numbers. It helps boost lead generation with automated, waterfall search a...
- [Breathe HR](https://www.gleap.io/integrations/composio-breathehr): Breathe HR is cloud-based HR software for SMEs to manage employee data, absences, and performance. It simplifies HR admin, making it easy to keep employ...
- [ClickSend](https://www.gleap.io/integrations/composio-clicksend): ClickSend is a cloud-based SMS and email marketing platform for businesses. It streamlines communication by enabling quick message delivery and contact...
- [Clientary](https://www.gleap.io/integrations/composio-clientary): Clientary is a platform for managing clients, invoices, projects, proposals, and more. It streamlines client work and saves you serious admin time.
- [Codemagic](https://www.gleap.io/integrations/composio-codemagic): Codemagic is a CI/CD platform tailored for mobile app development. It streamlines automated builds, testing, and deployment for faster releases.
- [Cody](https://www.gleap.io/integrations/composio-cody): Cody is an AI assistant built for businesses, trained on your company's knowledge and data. It delivers instant answers and insights, tailored for your...
- [CommCare](https://www.gleap.io/integrations/composio-commcare): CommCare is a mobile data collection and case management platform for health and social programs. It helps organizations digitally track cases and colle...
- [Context7 MCP](https://www.gleap.io/integrations/composio-context7-mcp): Context7 MCP delivers live, version-specific code docs and examples right from the source. It helps developers and AI agents instantly retrieve authorit...

## Blog and Resources

- [How We Built Our Native Mobile App With Claude Fable 5 (and How Kai Code Keeps It Healthy)](https://www.gleap.io/blog/how-we-built-our-native-app-with-claude-fable-5): We built Gleap's native iOS and Android app with Claude Fable 5 in under two weeks, then handed maintenance to Kai Code. The full build story.
- [Self Healing Software: Why the New Era Starts With Your Customers](https://www.gleap.io/blog/self-healing-software): Self healing software has entered a new era. See how AI agents turn customer bug reports into investigated, fixed, and shipped pull requests.
- [MCPJungle: Manage All Your Team's MCP Servers in One Gateway](https://www.gleap.io/blog/mcpjungle-mcp-gateway): MCPJungle centralizes every Model Context Protocol server behind one secure gateway, then plugs into Gleap Kai Code and custom AI agents. Here is how it works.
- [GLM 5.2 Is Live in Gleap: Frontier Open Coding, Self-Hosted in the EU](https://www.gleap.io/blog/glm-5-2-eu-inference): GLM 5.2, the best open coding model, is live in Gleap — self-hosted on our EU GPU cluster. 1M token context, MIT-licensed, and no customer data leaves the EU.
- [How Gleap Makes AI Customer Support Fast, Affordable, and High Quality](https://www.gleap.io/blog/how-gleap-makes-ai-customer-support-fast-affordable-high-quality-europe): See how Gleap helps SaaS teams automate support with Kai, faster answers, knowledge base workflows, human handoff, and European hosting.
- [Artificial Intelligence for Developers: From AI Coding Tools to Self Driving Software](https://www.gleap.io/blog/artificial-intelligence-for-developers): Learn how artificial intelligence helps developers move from AI coding tools to safer agent workflows, support automation, and self driving software.
- [AI Driven Development: From AI Assisted Coding to Self Driving Product Teams](https://www.gleap.io/blog/ai-driven-development): Learn how AI driven development connects planning, coding, testing, support, and customer feedback into safer self driving product workflows.
- [How to Build AI Agents in 2026](https://www.gleap.io/blog/build-ai-agents-2026): Learn how to build AI agents in 2026, from single agent loops to multi agent systems, with support, product, and no code examples.
- [Bug Report Template for SaaS Teams](https://www.gleap.io/blog/bug-report-template): Copy this bug report template for SaaS teams. Capture expected behavior, actual behavior, reproduction steps, screenshots, logs, severity, and impact.
- [Changelog Template for SaaS Products](https://www.gleap.io/blog/changelog-template): Copy this changelog template for SaaS products. Publish product changes with dates, categories, impact, availability, docs links, and roadmap context.
- [Feature Request Template for Product Teams](https://www.gleap.io/blog/feature-request-template): Copy this feature request template for product teams. Capture customer problem, use case, impact, segment, workaround, evidence, and roadmap decision.
- [Release Notes Template for SaaS Product Updates](https://www.gleap.io/blog/release-notes-template): Copy this release notes template for SaaS updates. Explain what changed, why it matters, who it affects, availability, setup steps, fixes, and next steps.
- [UAT Test Plan Template for SaaS Releases](https://www.gleap.io/blog/uat-test-plan-template): Copy this UAT test plan template for SaaS releases. Define acceptance criteria, scenarios, testers, environment, feedback workflow, severity, and sign-off.
- [Website QA Checklist for SaaS Teams](https://www.gleap.io/blog/website-qa-checklist): Use this website QA checklist for SaaS launches. Check core flows, forms, mobile, browsers, accessibility basics, analytics, performance, and feedback capture.
- [Code Repository RAG: How Kai Turns Your Codebase Into Support Knowledge](https://www.gleap.io/blog/code-repository-rag-customer-support-kai): How Gleap uses code repositories as RAG input for Kai, generating internal docs from source code so AI support can answer software questions as features ship.
- [What Is Agentic AI? A Plain-Language Guide for SaaS Customer Support Teams in 2026](https://www.gleap.io/blog/what-is-agentic-ai-customer-service-2026): Agentic AI goes beyond chatbots to autonomously resolve customer issues. Learn what it is, how it works, and how SaaS teams can implement it in 2026 — without enterprise budgets.
- [7 Best Freshdesk Alternatives for SaaS Teams in 2026](https://www.gleap.io/blog/best-freshdesk-alternatives-2026-9ab49): Freshdesk per-agent pricing and fragmented AI add-ons frustrate SaaS teams. Here are the 7 best Freshdesk alternatives in 2026, with Gleap ranked #1.
- [Customer Support Automation in 2026: What to Automate First and What to Keep Human](https://www.gleap.io/blog/customer-support-automation-guide-2026): A practical guide for SaaS teams: what to automate in customer support, what to keep human, and how to measure whether automation is actually improving the customer experience.
- [Mobile Customer Support: The Complete In-App Support Guide for 2026](https://www.gleap.io/blog/mobile-customer-support-in-app-guide-2026): Learn how to build mobile customer support with in-app chat, bug reporting, AI assistance, knowledge base content, and surveys that keep users inside the app.
- [Why Customers Are Frustrated by AI Customer Service - And How to Fix It in 2026](https://www.gleap.io/blog/ai-customer-service-frustration-fix-2026): Customers are frustrated by AI customer service when bots get stuck, miss context, and block human help. Here's how SaaS teams can build AI support that works.

## Documentation and API

- [Gleap documentation llms.txt](https://docs.gleap.io/llms.txt): LLM-readable index for Gleap SDKs, product guides, and API docs.
- [Gleap documentation](https://docs.gleap.io/): SDK setup, product guides, server-side guides, and developer documentation.
- [Gleap API reference](https://docs.gleap.io/rest-api/introduction): REST API overview and endpoint documentation.

## Optional

- [Help center](https://help.gleap.io/): Product help articles for Gleap users.
- [Gleap status](https://status.gleap.io/): Current service status and incident updates.
- [Gleap trust center](https://www.gleap.io/trust): Security, compliance, and trust information.
- [Gleap roadmap](https://roadmap.gleap.io/): Public product roadmap and feature requests.
- [Marketing XML sitemap](https://www.gleap.io/sitemap.xml): Canonical XML sitemap for the Gleap marketing website.