Ship software that heals itself.

Software where the loop from bug report to shipped fix runs on its own. When a user reports a bug, Kai Resolve captures console logs, session data, and technical context, then investigates. Confirmed bugs enter Kai Code - plan mode, build mode, pull request - and land in GitHub, GitLab, or Bitbucket for your team to review. The reporter gets notified when the fix ships. Your team approves what runs; the agents do the work.

Those tools stop at the support ticket. Gleap doesn't. When a customer reports a bug through website feedback or in-app bug reporting, Kai Resolve investigates and Kai Code turns the confirmed issue into plan mode, build mode, and a pull request. When they request a feature, product feedback software and Kai PM cluster demand, prioritize the roadmap, hand the approved spec to Kai Code, and notify customers when it ships. You're not paying for five tools - you're paying for one loop.

Specialist agents that share context, each built for a distinct job: Kai handles tier-1 support. Kai Resolve investigates complex issues and routes the next step. Kai Code turns confirmed bugs and approved specs into pull requests. Kai PM turns feature demand into prioritized specs, release notes, and customer notifications. Kai Custom Agents is the no-code builder for whatever else your business needs. The agent set will keep growing.

Different pricing models: Fin charges $0.99 per resolution. Kai is billed by actual token usage - on average about $0.04 per message - so you pay for the AI work performed instead of a per-resolution success fee. Team uses Auto as the model choice; Pro unlocks all AI models. Both target the same ~80% deflection rate.

Yes. Kai Code runs in Gleap Cloud with frontier and open-source models, and can also use your local Claude Code, Codex, or OpenCode setup. Pull requests land in GitHub, GitLab, or Bitbucket. Jira and GitHub Issues can stay in sync for status and planning, but Kai Code is where the implementation work happens.

4,500+ software teams run on Gleap - from indie founders and fast-growing startups to Microsoft, Squarespace, UNICEF, and Papa Johns. Gleap is rated 4.6/5 on G2. Teams typically switch from stacks like Intercom + Instabug + Canny and consolidate support, bug reporting, feedback, and roadmap into one platform.

Yes - 14 days. You can test the AI agent platform and the same product 4,500+ teams use in production. AI usage is billed by actual tokens.

Starter includes Kai AI support, live chat, in-app bug reporting, feature roadmap, knowledge base, one seat, and one project. Team is $149/mo with unlimited seats and projects, all support channels, custom domains, third-party integrations, outbound messaging, and Auto as the model choice. Pro is $299/mo and adds custom agents, 25% off on AI tokens, all AI models, Kai PM, Kai Code, and Kai Resolve. Enterprise adds SOC 2 Type II, DORA support, HIPAA BAA, SSO, BYOK, dedicated CSM, and priority support & SLA. No per-seat tax and no per-resolution success fee.

Yes. SOC 2 Type II audited. GDPR-compliant with EU data residency available on Enterprise. DPA on request.

Most teams are live in under a day. Drop the SDK in your app, point Kai at your help center and codebase, and it's running. Migration helpers for Intercom, Zendesk, Canny, and Instabug shorten the switch further.