Customer support should be simple, fast, and where your customers need it most. With Gleap’s multichannel customer support, you can connect effortlessly on WhatsApp, email, Facebook Messenger, Instagram, and through widgets. We bring these channels together so your team can provide powerful, unified support that fits seamlessly into customers' daily lives.
In today’s world, customers reach out from many different channels. Gleap makes it easy for you to be there, ready to help. No matter the platform. Gleap supports WhatsApp, Instagram, Facebook Messenger, Email and our widget as channels.
No more switching between apps to keep up with customers. Gleap’s unified inbox pulls together every message into a single, organized view. This makes it easier to respond faster, work smarter, and deliver consistent, high-quality support across the board.
We support WhatsApp, Instagram, Facebook Messenger, Email and our Gleap widget.
Free your team for the conversations that matter. With our AI bot Kai, routine questions are automatically handled across every channel, whether they come through WhatsApp, email, Facebook or Instagram. Kai allows your team to focus on more complex inquiries, creating seamless, efficient support that enhances the customer experience and boosts team productivity.
Gleap transforms your support experience by connecting WhatsApp, email, widgets, Facebook Messenger, and Instagram in one platform. Simplify your support, connect effortlessly, and deliver the kind of support that keeps customers coming back. Start building lasting customer relationships with Gleap today.
“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”
We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.
“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”
“Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.”
Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.