Meet Kai, your human-like AI bot

Multichannel customer support: One Platform, Every Channel

Customer support should be simple, fast, and where your customers need it most. With Gleap’s multichannel customer support, you can connect effortlessly on WhatsApp, email, Facebook Messenger, Instagram, and through widgets. We bring these channels together so your team can provide powerful, unified support that fits seamlessly into customers' daily lives.

More than 4,100+ organizations worldwide rely on Gleap.
Support

Connect Across Every Channel, Effortlessly

In today’s world, customers reach out from many different channels. Gleap makes it easy for you to be there, ready to help. No matter the platform. Gleap supports WhatsApp, Instagram, Facebook Messenger, Email and our widget as channels.

Omnichannel customer support

All Channels, One Unified Inbox

No more switching between apps to keep up with customers. Gleap’s unified inbox pulls together every message into a single, organized view. This makes it easier to respond faster, work smarter, and deliver consistent, high-quality support across the board.
We support WhatsApp, Instagram, Facebook Messenger, Email and our Gleap widget.

Go multichannel
AI-based customer support

Let AI and Automation Handle the Routine

Free your team for the conversations that matter. With our AI bot Kai, routine questions are automatically handled across every channel, whether they come through WhatsApp, email, Facebook or Instagram. Kai allows your team to focus on more complex inquiries, creating seamless, efficient support that enhances the customer experience and boosts team productivity.

Meet Kai
Omnichannel

Boost Customer Support with Gleap

Gleap transforms your support experience by connecting WhatsApp, email, widgets, Facebook Messenger, and Instagram in one platform. Simplify your support, connect effortlessly, and deliver the kind of support that keeps customers coming back. Start building lasting customer relationships with Gleap today.

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AI capabilities

Seamless handover to human support teams

For more complex questions, Kai allows customers to seamlessly connect with your super-human support teams 🦸.

14-day free trial

“It’s like embarking on a magical journey”

Kai's magic: Taking customer support to epic heights, transforming interactions and setting new standards in real-time customer support.

Don't take our word for it.
Hear what our customers say.

“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”

Théo Hudry

CEO, Minuit Agency

We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.

Gaylan Greenawalt

PM, Airspeed

“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”

Martin Hardman

Transaction Network Services

“Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.”

Mark Breuß

Founder, MARK.ONE

Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.

Dylan Matthews

CTO, White Inc.