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AI In the News

From AI Copilots to AI Orchestrators: How Agentic Workflows Are Quietly Rewriting Multichannel Customer Support

Customer support is shifting from AI Copilots to Agentic Orchestrators. Learn how to build agentic workflows with Gleap to automate multichannel CX.

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AI In the News

From “Always‑On” to “AI‑On”: Designing Privacy‑Safe, Omnichannel AI Support in a Post‑Regulation World

AI In the News

From AI Copilots to AI Orchestrators: How Agentic Workflows Are Quietly Rewriting Multichannel Customer Support

AI In the News

From Chatbots to AI Orchestrators: Designing an Agent‑Centric CX Stack for 2026 and Beyond

AI In the News

From Ads to Agents: How AI ‘Micro-Moments’ Are Quietly Rewriting SaaS Customer Communication

AI In the News

Beyond Chatbots: Designing Centralized AI Support Hubs That Actually Work Across Every Channel

AI In the News

AI-First Agentic Journeys: Designing Autonomous Support That Actually Improves Omnichannel CX

AI

Agentic AI is Here: The End of the Support Ticket as You Know It

Product & Features

Why Use a Bug Reporting Tool?

Tools & Integrations

Why PM Tools Don’t Do the Trick for Bug Reporting

For Startups

Ultimate Software Tools for Startups: Save Time and Money

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What Is a Tester & Why Should You Care About Software Testing?

Company News

We’ve Got 99 Problems But a Bug Ain’t One

Engineering

Types of Bugs to Keep in Mind While Testing

For Startups

The Mistakes We Made: Falling into the Featuritis Trap

AI

The future of customer support with Gleap's new GPT powered features

Product & Features

Transform Your Help Center: What You Can Do with Gleap’s New Editor

Tools & Integrations

Supercharge Your Workflow with Gleap's Zapier Integration

Product & Features

The Difference Between Alpha and Beta Testing

Product & Features

Software Testing Isn’t Just for Finding Bugs

Tools & Integrations

Simplify Feedback Management with Gleap’s Jira Integration

Engineering

Strategies for Agile Bug Tracking in Scrum

Company News

Rebranding Party: Bugbattle becomes Gleap

Tools & Integrations

Issue Tracking with Gleap & Jira: A Brilliant Combination for the Perfect Bug Reporting Workflow

Engineering

How to Submit Your App to the Google Play Store in 2021

User Engagement

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