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Frequently asked questions
What are "tracked events"?
Tracked events in Gleap refer to specific actions or occurrences that are monitored within an application or website. These can include system-defined events like "pageViewed" or "sessionStarted" as well as custom events that businesses define, such as "trialStarted" or "productBought". Once tracked, these events can be leveraged to automatically trigger outbound messages. For instance, if a user views a specific product multiple times but doesn't make a purchase, Gleap can trigger a promotional email or display a special offer banner to incentivize the purchase. There are endless possibilities.
The great part is, that you don't need developer resources to set up these outbound messages, once the business specific events are set up.
How much are extra "tracked events"?
Every plan includes a set number of tracked events. If you need more, simply upgrade your plan to fit your requirements. We won't charge you automatically for exceeding your event limit; you'll need to adjust your plan manually. This way, there are no surprise costs.
How we calculate price
Our price gets calculated based on the base subscription fee, along with any applicable charges for the tracked event add-on, the use of AI tokens and additional outbound emails sent. +0.06$ for every 1,000 AI tokens used. + 1.00$ for every additional 1,000 emails sent
Can we pay by invoice?
Yes, if you go with our yearly subscription and your desired invoice is over $ 1000. Just let us know and we’ll move you to payment by invoice.
Do you offer any discounts for startups?
Of course! To help startups build better apps & relationships with their customers, we have created the Gleap startup program. Eligible startups can get advanced Gleap features with 50 % off for their first year. Learn more
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