Pricing

Choose the perfect pricing plan to suit your needs

With visual bug reporting, live chat, public roadmaps, and more, we help you improve your product, boost sales and strengthen relationships.

You're a startup 🚀? Check out our startup discount.

Hobby

$29/mo
Start 14-day free trial
1 team member
1 month data retention
1,000 emails /mo included
100k tracked events /mo
Kai, AI bot
NEW
Unlimited bug reports
Unlimited projects
Direct user communication
Feature request board
Live chat

Team

$149/mo
Start 14-day free trial
Unlimited team members
Unlimited data retention
10,000 emails /mo included
10 mio. tracked events /mo
Kai, AI bot
NEW
Everything in Hobby +
Session & environment data
Track events
Console & network logs
Release notes
Outbound messaging
Custom domain
In-app surveys
All integrations
Custom data
Remove Gleap branding
Help center
Checklists
Product tours

Enterprise

Let's talk
Talk to sales
Unlimited team members
Unlimited data retention
20,000 emails /mo included
10 mio. tracked events /mo
Kai, AI bot
NEW
Everything in Team +
High priority support
High volume discounts
API access
99.9 % SLA

Hobby

$23/mo
Start 14-day free trial
1 team member
1 month data retention
1,000 emails /mo included
100k tracked events /mo
Kai, AI bot
NEW
Unlimited bug reports
Unlimited projects
Direct user communication
Feature request board
Live chat

Team

$119/mo
Start 14-day free trial
Unlimited team members
Unlimited data retention
10,000 emails /mo included
10 mio. tracked events /mo
Kai, AI bot
NEW
Everything in Hobby +
Session & environment data
Track events
Console & network logs
Release notes
Outbound messaging
Custom domain
In-app surveys
All integrations
Custom data
Remove Gleap branding
Help center
Checklists
Product tours

Enterprise

Let's talk
Talk to sales
Unlimited team members
Unlimited data retention
20,000 emails /mo included
10 mio. tracked events /mo
Kai, AI bot
NEW
Everything in Team +
High priority support
High volume discounts
API access
99.9 % SLA
More than 11,500+ organizations worldwide rely on Gleap.
Billing

Frequently asked questions

How we calculate price
Our price gets calculated based on the base subscription fee, along with any applicable charges for the tracked event add-on, the use of AI tokens and additional outbound emails sent.

+0.03$ for every 1,000 AI tokens used.
+ 1.00$ for every additional 1,000 emails sent
+ optional "tracked events" add-on to track more than 10mio. events / month
What are "tracked events"?
Tracked events in Gleap refer to specific actions or occurrences that are monitored within an application or website. These can include system-defined events like "pageViewed" or "sessionStarted" as well as custom events that businesses define, such as "trialStarted" or "productBought".

Once tracked, these events can be leveraged to automatically trigger outbound messages. For instance, if a user views a specific product multiple times but doesn't make a purchase, Gleap can trigger a promotional email or display a special offer banner to incentivize the purchase. There are endless possibilities.

The great part is, that you don't need developer resources to set up these outbound messages, once the business specific events are set up.
How much are extra "tracked events"?
Every plan includes a set number of tracked events. If you need more, simply upgrade your plan to fit your requirements. We won't charge you automatically for exceeding your event limit; you'll need to adjust your plan manually. This way, there are no surprise costs.
Can we pay by invoice?
Yes, if you go with our yearly subscription and your desired invoice is over $ 1000. Just let us know and we’ll move you to payment by invoice.
Do you offer any discounts for startups?
Of course! To help startups build better apps & relationships with their customers, we have created the Gleap startup program. Eligible startups can get advanced Gleap features with 50 % off for their first year. Learn more
Avatar photoAvatar photoAvatar photo

Start your free trial

Listening to the voice of customers distinguishes good from great companies. Run surveys, share your roadmap and empower users with a comprehensive knowledge base.