Unlock the power of AI-powered customer support.

You're a startup 🚀? Check out our startup discount. We offer a 50% discount on your first year with Gleap.

Hobby

$39/mo
Designed to support hobby-projects and freelancers with customer service.
Start 14-day free trial
Hobby plan includes:
1 team member
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap

Team

$149/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial
Team plan includes:
Unlimited team members
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team inboxes
Operating hours
AI summary
AI reply
Custom domain
Third-party integrations
Much more ...

Enterprise

from$299/mo
The solution for enterprise customers emphasizing enhanced support.
Start 14-day free trial
Enterprise plan includes:
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team management
Operating hours
AI summary
AI reply
Custom domain
API access
High-priority support
Much more ...

Hobby

$31/mo
Designed to support hobby-projects and freelancers with customer service.
Start 14-day free trial
Hobby plan includes:
1 team member
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap

Team

$119/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial
Team plan includes:
Unlimited team members
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team inboxes
Operating hours
AI summary
AI reply
Custom domain
Third-party integrations
Much more ...

Enterprise

from$239/mo
The solution for enterprise customers emphasizing enhanced support.
Start 14-day free trial
Enterprise plan includes:
Kai chatbot
Shared Inbox
In-app bug reporting
Unlimited projects
Public knowledge base
Public roadmap
Team management
Operating hours
AI summary
AI reply
Custom domain
API access
High-priority support
Much more ...
Exclusive for Team & Enterprise plans
Outreach messaging
Boost sales and enhance customer satisfaction while minimizing support needs.
Message types
Surveys
Chat messages
Banners
Push notifications
News articles
Product tours
Checklists
Emails & newsletter
Tooltips

Unlock the power of AI-powered customer support.

You're a startup 🚀? Check out our startup discount.

Hobby

$39/mo
Designed to support hobby-projects and freelancers with great customer service.
Start free trial

Team

$149/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial

Enterprise

from$299/mo
The solution for enterprise customers emphasizing enhanced support.
Start free trial

Unlock the power of AI-powered customer support.

You're a startup 🚀? Check out our startup discount. We offer a 50% discount on your first year with Gleap.

Hobby

$31/mo
Designed to support hobby-projects and freelancers with great customer service.
Start free trial

Team

$119/mo
Advanced AI capabilities for teams facing bigger support volumes.
Start 14-day free trial

Enterprise

from$239/mo
The solution for enterprise customers emphasizing enhanced support.
Start free trial
Team
Team members
1 team member
Unlimited team members
Unlimited team members
Projects
1 project
Unlimited projects
Unlimited projects
Ticketing & inbox
Shared Inbox
In-app bug reporting
Operating hours
Unlimited projects
Team inboxes
Workflows
Kai, the AI support bot
priced at ~$0.02 per Answer
Kai chatbot
Multiple content sources
AI summary
AI reply
AI tools
Help center
Public knowledge base
Unlimited collections & articles
Roadmap
Public roadmap
Feature request management
Outreach
Exclusive for Team & Enterprise plans
Outreach messaging
Outreach messaging is included in our Team & Enterprise plans.

Use priced per message sent.
Surveys
Chat messages
Banners
Push notifications
News / release notes
Product tours
Checklists
Emails & newsletter
Tooltips
Platform
Reports
Custom domain
Remove Gleap branding
Third-party integrations
API access
High-priority support
SLAs

Basic plan

$96/year
Basic features for up to 10 users with everything you need.
Get started

Business plan

$192/year
Advanced features and reporting, better workflows and automation.
Get started

Enterprise plan

$384/year
Personalised service and enterprise security for large teams.
Get started
User access
Basic features
Saved reports
10
20
Unlimited
Individual data
20GB
40GB
Unlimited
Support
Automated workflows
200+ integrations
Reporting and analytics
Analytics
Basic
Advanced
Advanced
Export reports
Scheduled reports
API access
Advanced reports
Saved reports
Customer properties
Custom fields
User access
SSO/SAML authentication
Advanced permissions
Audit log
Data history
More than 3,450+ organizations worldwide rely on Gleap.
Billing

Frequently asked questions

How we calculate price
Our price gets calculated based on the base subscription fee, along with any applicable charges for add-ons, the use of AI tokens and additional outbound messages sent.

+0.03$ for every 1,000 AI tokens used.
+ 0.001$ for every additional outreach message sent
+ 0.002$ for every additional email sent
Can we pay by invoice?
Yes, if you go with our yearly subscription and your desired invoice is over $ 1000. Just let us know and we’ll move you to payment by invoice.
Do you offer any discounts for startups?
Of course! To help startups build better apps & relationships with their customers, we have created the Gleap startup program. Eligible startups can get advanced Gleap features with 50 % off for their first year. Learn more
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Listening to the voice of customers distinguishes good from great companies. Run surveys, share your roadmap and empower users with a comprehensive knowledge base.