Gleap is the ultimate customer communication platform. Our mission is to help businesses build lasting relationships with their customers through seamless and personalized communication.
Leverage advanced and intuitive tools to enhance customer relationships and ensure satisfaction.
Kai, our AI bot, is made to easily take care of customer support questions, cut down the work for your team, and make sure service is like talking to a real person, and fast.
You can engage in live chat now, or connect with customers through email if they are offline. Confidently send messages, keeping informed with delivery status updates.
If screenshots and video replays were not enough, users can draw and select exactly where the bug is.
Run in-app surveys to boost customer happiness or find the perfect market fit. see your response rates soar with Gleap.
Divert repetitive customer requests and answer almost one third of all incoming questions immediately by suggesting the right knowledge base articles.
Leap forward with Gleap, providing best-in-class customer support software for apps and websites.
“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”
We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.
“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”
“Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.”
Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.
Bug reporting & customer feedback software for mobile apps and websites.
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