In-App Bug Reporting Tool for Apps & Websites

It's time!

Level up your debugging game!

Gleap's here to power-up your in-app bug reporting.
Game on, bugs!

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Gleap bug reporting feature illustration

Loved by your dev-team

Visual bug reporting

Visual bug reporting, on-screen drawing, logs, network logs, and comprehensive diagnostics work together to help your team solve bugs in record time.

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Visual feedback

Capture feedback visually

If screenshots and video replays were not enough, users can draw and select exactly where the bug is.

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Context for devs

Console & network logs

Sometimes console and network logs contain all the secrets. Never miss the important information when a bug happens.

Get all the logs

Gleap console log capture for bug reporting

More context

Environment data

Know which browser, device and operating system your user was using when something went wrong. Bug reports loved by developers.

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Visual feedback

Replay video

Gleap ships a 60 second replay of a user’s steps before a report allowing you to see exactly what users see. No more trying to replicate bugs.

Record your first replay

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Testimonials

What our users say

Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.

Dylan Matthews

CTO, White Inc.

We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.

Gaylan Greenawalt

PM, Airspeed

Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.

Martin Hardman

Transaction Network Services

Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.

Mark Breuß

Founder, MARK.ONE

Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.

Théo Hudry

CEO, Minuit Agency

Gleap has transformed how we manage customer experience—one platform, less hassle, and smarter support. It's streamlined everything from feedback to automation.

Elif Kavas

DX, Tridonic

FAQ

Common questions

What platforms do you support for visual bug reporting?

We do support all web and app platforms.

We do offer SDKs for JavaScript (npm & script tag), iOS, Android, ReactNative, Flutter, Cordova and Ionic capacitor.

Are there any limitations for replays?

Web Replays record all DOM modifications, which are then reconstructed to generate the replay experience. Since certain applications may not be compatible with this functionality, we strongly advise thoroughly testing replays in a non-production environment before deploying them live.

‍Mobile Replays work by capturing periodic screenshots that are subsequently compiled into a video format. While this process has minimal performance impact, we recommend disabling replays for gaming applications and other high-performance mobile apps to avoid any potential interference.

The #1 in-app bug reporting tool for apps and websites