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Bug tracking software.

In-app reports that actually fix the bug.

Capture screenshots, session replay, console logs, network requests, and device data, then route confirmed bugs toward Kai Code so reports become fixes.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
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From report to pull request
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A bug tracker should start with evidence. Gleap is a bug reporting app and bug tracking workflow for SaaS teams. Users report issues in-app, Gleap captures the evidence automatically, and confirmed bugs move from support context to engineering action without a hand-written ticket.
Powering 4,500+ of the fastest-moving software teams
Everything developers need
Captured automatically - no forms required
A user annotating a screenshot to mark the bug location in their app.
Annotated screenshots
Users draw on the screen to mark exactly where the problem is. Captured at full resolution with pixel-accurate coordinates tied to the page layout. No external tools required.
A session replay showing what the user did in the seconds before the bug occurred.
Session replay
Watch exactly what the user did in the 60 seconds before the report - frame by frame. Privacy-safe: input fields and sensitive selectors masked automatically. Works on web, iOS, and Android.
Bug tracking software for product-led teams
A tracker, report inbox, and support handoff in one workflow
In-app bug reporting app
Let customers and teammates report bugs from the exact screen where the issue happens.
Bug tracker context
Track status, severity, customer impact, duplicates, and related support conversations.
Website feedback ready
Capture visual website feedback for QA, staging reviews, and production issues.
Customer impact
Connect every bug to user, company, plan, support history, and affected segment.
Engineering handoff
Send confirmed work to Jira, GitHub, Linear-style workflows, or Kai Code plan mode.
Privacy-safe capture
Mask fields, filter network payloads, and control replay retention for compliance.
Console + network logs, captured silently
The full developer-grade context - automatically.
Every JS error and network call captured silently - status codes, payloads, timing. You know if it's frontend or backend before writing a line of code.
See SDK platforms
Console error logs and network request traces attached to a bug report.
A Kai Code run moving from confirmed bug report to implementation plan and pull request.
Confirmed bugs enter Kai Code
No more hand-written tickets or reproduction guesswork.
Every report carries the evidence: title, severity, replay, logs, network trace, environment, reproduction path, and customer impact. When Kai Resolve confirms the bug, Kai Code turns that context into plan mode, build mode, and a pull request.
See Kai Code
“Essential to our development process.”
Gleap was implemented within minutes and helps MARK.ONE fix bugs quickly while building real customer relationships.
Mark Breuß
Founder, MARK.ONE
Platform coverage
Works wherever your product lives
Platform icons for JavaScript, React, Next.js, and npm.
Web - JS SDK
JavaScript, React, Next.js. NPM or script tag. Native session replay via DOM reconstruction.
Platform icons for iOS, Android, Swift, and Kotlin.
Mobile - iOS + Android
Swift + Kotlin native SDKs. Shake-to-report gesture. Native session replay via screenshot sequence.
Platform icons for React Native, Flutter, Cordova, and Capacitor.
Cross-platform
React Native, Flutter, Cordova, Ionic Capacitor. One snippet per platform. Average install under 15 minutes.
Connected to Kai Code
The best context a self-driving development agent can get
Kai Code
Native AI coding agent - reads the report, correlates the codebase, plans the change, builds it, and opens the PR.
Cloud or local
Run Kai Code in Gleap Cloud with frontier and open-source models, or connect local Claude Code, Codex, or OpenCode.
Plan mode
Kai Code turns the bug evidence into an implementation plan before touching the codebase.
Build mode
The agent edits the repo, runs configured checks, and prepares a pull request for review.
GDPR + SOC 2
Sensitive selectors masked at the SDK. Network bodies filterable. EU residency on Enterprise.
Any AI via API
Pull bug reports as structured JSON. Console logs, network requests, metadata, annotations.
About bug reporting
What is bug tracking software with in-app bug reporting?
It is a workflow where users report bugs from inside your product, the tool captures evidence automatically, and the team tracks the issue through triage, ownership, status, and engineering handoff. Gleap combines a bug reporting app, website feedback, session replay, logs, customer context, and Kai Code plan mode.
How does Gleap's bug reporting work?
Gleap installs in your web, iOS, Android, React Native, or Flutter app and runs a feedback button (or shake-to-report) anywhere in your UI. When a user files a report, Gleap captures an annotated screenshot, JS console log, network log, 30-60s session replay, and device metadata - then ships the package to your inbox and connected tools. On Pro, confirmed bugs can route to Kai Code, which correlates the payload against your codebase, enters plan mode, builds the change, and opens a pull request. Setup under 5 minutes.
Does Gleap capture session replays automatically?
Yes - a privacy-safe replay of the seconds before every bug report. Input fields, password fields, and any selector you mark sensitive are masked at the SDK level, so PII never leaves the browser. Replay captured asynchronously with under 1ms overhead per event. Native on web, iOS, and Android.
Can Gleap replace a standalone bug tracker?
For product-led SaaS teams, yes. Gleap can capture reports, group duplicates, show customer impact, route confirmed work, and keep support context attached. Teams that need deep enterprise issue management can still sync confirmed bugs into Jira or GitHub while using Gleap as the customer-facing bug reporting layer.
How is this different from Instabug?
Gleap captures the same technical context as Instabug - screenshots, console logs, network requests, session replay, device data - and Pro routes confirmed bugs into Kai Code, which plans the fix, builds it, and opens a pull request. Instabug is a bug reporting SDK; Gleap is a full autopilot. Pricing: Gleap Team is $149/mo with unlimited seats; Pro is $299/mo with Kai Code. Instabug starts around $249/mo with seat-based tiers. See the Instabug alternative.
How is this different from Sentry?
Gleap is user-initiated bug reporting; Sentry is automatic error monitoring. Sentry catches exceptions; Gleap captures bugs users see - broken layouts, confusing flows, 'the button didn't work' - that never throw a JS error and would otherwise go unreported. Many teams run both: Sentry watches the stack, Gleap watches the user. On Pro, Gleap continues into Kai Code and ships a fix.
Can Kai Code fix bugs reported through Gleap?
Yes - on Pro, Kai Code reads every confirmed Gleap bug report natively (console log, network trace, session replay timeline, device metadata), cross-references your connected codebase, plans the change, builds it, and opens a pull request. You review and merge; Kai Code does not push to main without approval. Works on JS, TS, Python, Go, Swift, Kotlin, and most major stacks. See Kai Code.
Is the captured data secure?
Yes. TLS 1.3 in transit. AES-256 at rest. SOC 2 Type II certified. GDPR compliant. Network bodies filterable at the SDK - you define which endpoints to include or exclude. Sensitive payloads (passwords, tokens, auth headers) masked before they leave the browser. EU + US data residency on Enterprise.
Give your team the context to fix every bug. First time.
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See Kai Code
4.6 / 5
G2 · 4,500+ dev teams