Send concise product updates directly inside your app: notification bell, widget, sidebar, or modal. Segment by plan, role, workspace, lifecycle stage, or region so every customer sees the updates that matter to them.
Changelogs for the feedback portal
Publish release notes into a branded changelog with search, tags, reactions, comments, sharing, and subscriptions. Changelogs sit beside feature requests and roadmap updates so customers can follow the full story.
In-app news
Push updates where customers already work. Use unread badges, bells, sidebars, or widget announcements.
Public changelog
Turn release notes into a searchable, branded changelog in your feedback portal.
Roadmap connection
Link shipped updates back to completed roadmap items and the feature requests that drove them.
Engagement tracking
Track reads, clicks, reactions, and subscriber interest across every announcement.
News: announce what is happening now
A lightweight channel for product moments inside your app.
Use News for launches, feature highlights, operational updates, customer education, events, beta invites, or anything customers should notice while they are already using your product. It is targeted, timely, and built for in-app attention.
Changelogs: turn releases into a living product history
Release notes that live in the same portal as your roadmap.
When a feature ships, publish the release note to your changelog and connect it to the roadmap item, requesters, voters, and subscribers who cared about it. Customers can see what changed, why it mattered, and what moved from planned to shipped.
Kai PM drafts the release note while your team keeps shipping.
Record a walkthrough, reference shipped work, or start from a completed roadmap item. Kai PM turns the change into a customer-facing draft for News, Changelog, or both. You review, edit, publish, and notify the right audience.
Minuit Agency uses Gleap to collect and manage feedback and issues, with clients loving the shake gesture for reporting bugs.
Théo Hudry
CEO, Minuit Agency
News and changelog features in full
Two surfaces, one product update workflow
In-app news center
Announcement bell, widget, sidebar, or modal for updates that need attention inside the product.
Feedback portal changelog
A public release history with custom branding, search, tags, reactions, comments, and subscribe controls.
Roadmap cross-links
Show which roadmap items shipped and link changelog entries back to the customer requests behind them.
Targeted notifications
Notify subscribers, voters, requesters, or selected customer segments by email or in-app.
Segmentation
Different updates for different audiences: paid vs free, beta vs GA, plan tier, role, region, or lifecycle.
Read and click tracking
See who read each update, which links were clicked, and which releases drove re-engagement.
About news and changelogs
What is in-app News?
News is a way to push product announcements directly inside your app. Use it for launches, new capabilities, beta invitations, maintenance notices, events, or important updates customers should see while using your product.
How are changelogs different from News?
News is timely and in-app. Changelogs are release notes that live as a permanent, searchable history in your feedback portal. The same product update can be published as in-app News and also saved as a changelog entry.
What is changelog software?
Changelog software publishes structured release notes as a searchable, public history of what shipped in your product. Gleap hosts changelogs in your branded feedback portal, next to feature requests and the roadmap, with tags, reactions, comments, and subscriber notifications.
Do changelogs connect to the roadmap?
Yes. Gleap changelogs live inside the feedback portal, next to feature requests and the roadmap. Release notes can link back to completed roadmap items, voters, requesters, and subscribers.
Can AI write release notes automatically?
Yes. Kai PM can draft release notes from shipped work, a completed roadmap item, or a recorded product walkthrough. You review, edit, and publish to News, Changelog, or both.
Can I notify users when a requested feature ships?
Yes. Kai PM can cross-reference the release with feature request data and notify users who submitted, voted, commented, subscribed, or were flagged as affected by that feature.
Does this support segmentation?
Yes. Send different News or Changelog notifications by plan, role, region, beta group, lifecycle stage, or any customer segment you track in Gleap.
Which teams use Gleap for product updates?
More than 4,500 software teams use Gleap, including Microsoft, Squarespace, UNICEF, and Papa Johns, with a 4.6/5 rating on G2. News and changelogs ship from the same platform as support, feature requests, and the roadmap, so updates reach the people who asked for them.