Meet Kai – your AI copilot

The AI assistant system for leading support agents

Empower your support team with Gleap's AI Copilot – the ultimate AI assistant for your customer support team. Kai (AI bot) and AI Copilot help you scale your customer support at the click of a button.

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Trusted by 4,500+ customers
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Trusted by 4500+ high-growth global companies:

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Your AI sidekick

Boost agent productivity by 34% with Gleap's AI Copilot

Gleap's AI Copilot empowers every support agent with a personal AI assistant. It delivers instant, accurate responses, enabling your team to focus on what truly matters: building stronger connections with your customers and delivering exceptional support experiences.

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Fully automated

Support should be a team sport

To build a great product, you must be great at speaking to customers. Know where your users get stuck, what they want to do, and the technical context.

The future of customer support

Advice for support agents

Gleap's AI Copilot empowers your support agents by offering real-time troubleshooting advice and providing valuable follow-up answers, ensuring faster and more efficient customer support. Boost your team's productivity and deliver exceptional user experiences with ease.

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Smarter with every answer

Unlock instant expertise

Gleap's AI Copilot draws from a rich vault of knowledge, delivering quick, data-driven insights to your support team. With just a click, it unlocks the answers they need, making problem-solving faster and smarter.

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Run actions fully automatically

Custom-designed bots to scale your business

Learn more

Take full control

Empower AI Copilot with your data

With Gleap’s AI Copilot, you have complete control over the data it accesses. It draws from your help center, public URLs, PDFs, and even connects to internal data sources like Confluence, ensuring your support team always has the most relevant and accurate information at their fingertips.

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No escalations needed

Follow-up questions

With AI Copilot, support agents can confidently handle follow-up questions without needing to escalate issues to a lead or another team. Copilot provides the insights they need, empowering them to resolve issues on the spot.

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Next level AI agents

AI tools & tasks

Copilot allows you to execute custom tools retrieve order details, cancel subscriptions and much more. Tools are connected through APIs to your 3rd party systems.

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Built for builders

Pay less, get more with Gleap.

Built for builders, not over-complicated support teams.

Gleap
Intercom

10 person team

$ 119 / month

$ 850 / month

AI costs

$ 0.04 / answer

$ 1 / resolution

Copilot (10 seats)

Included

+ $ 290 / month

Engagement (Tours, Surveys, Checklists,...)

Included

+ $ 100 / month

Roadmapping

Included
Not included

In-app bug reporting

Included
Not included
Testimonials

What our users say

Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.

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Dylan Matthews
CTO, White Inc.

We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.

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Gaylan Greenawalt
PM, Airspeed

Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.

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Martin Hardman
Transaction Network Services

Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.

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Mark Breuß
Founder, MARK.ONE

Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.

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Théo Hudry
CEO, Minuit Agency

Gleap has transformed how we manage customer experience—one platform, less hassle, and smarter support. It's streamlined everything from feedback to automation.

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Elif Kavas
DX, Tridonic