You’re looking for a complete customer feedback tool that works for both your app and web projects? We’ve got your back!
Searching for a comprehensive customer feedback tool suitable for both your app and web projects? Switch from ShakeBugs to Gleap!
If screenshots and video replays were not enough, users can draw and select exactly where the bug is.
Sometimes console and network logs contain all the secrets. Never miss the important information when a bug happens.
Know which browser, device and operating system your user was using when something went wrong. Bug reports loved by developers.
Gleap ships a 60 second replay of a user’s steps before a report allowing you to see exactly what users see. No more trying to replicate bugs.
Dive into the world of in-app bug reporting with Gleap. By bridging users and developers, we craft a transformative journey filled with insights at every turn.
“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”
We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.
“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”
"Gleap is 100% the best support software on the market at the moment. Really happy with all features. Our support messages dropped below 5% of our normal activity since we use Gleap."
Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.
Bug reporting & customer feedback software for mobile apps and websites.
© 2023 Gleap GmbH. All rights reserved.