Early stage startup program

Gleap for startups 🚀

For most companiesFor startups 🚀

To help startups build better apps & relationships with their customers, we have created the Gleap startup program. Eligible startups can get advanced Gleap features with 50 % off for their first year.

Monthly

Annually

Save 20%

VAT may be applied to all prices.

Over 1300 teams worldwide rely on Gleap

“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”

Théo Hudry
CEO, Minuit Agency

“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”

Martin Hardman
Transaction Network Services

“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”

Mark Breuß
Founder, MARK.ONE

Frequently asked questions

Fair use MAU Limit

All plans come with a MAU (monthly active users) limit of 100,000 MAU. If you reach this limit, we’ll keep your widget up and running, and we'll get in touch with you to upgrade you to a custom plan that best fits your needs.

Feel free to reach out to our sales team for detailed information on our MAU pricing. We're committed to designing a custom plan for you, tailored to meet your specific needs.

What are monthly active users?

Every unique user that visits your app or website counts towards the MAU limit. The important part is that every unique user is counted only once per month. So if  a user comes back, they will still count as the same user for the current billing period.

What happens when my subscription expires?

You’ll still be able to log into your account. However, you won’t have access to any feedback data until you re-subscribe.

How we calculate price

Our price gets calculated based on the base subscription fee and the usage of AI tokens as well as people reached.

People reached means you only pay for the value you get from Gleap. The 'people reached' is calculated based on the individual users who contact you (through Gleap) or got contacted by you (through outbound messages, surveys, email, ...) within a billing period. You really only pay when some value for you was created.

Viewing content like the widget, roadmap portal or help center DOES NOT count towards the people reached limit.

Every plan includes 1,000 people reached by default. +5$/month for every additional 1,000 people reached.

+0.06$/month for every 1,000 AI tokens used.

Can we pay by invoice?

Yes, if you go with our yearly subscription and your desired invoice is over $ 2000. Just let us know and we’ll move you to payment by invoice.