Customer support

Knowledge base software to scale your support

Happier customers, fewer support questions. What’s not to like? Make it easy for users to access information with our help center articles.

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Help center

50 % less customer questions

Divert repetitive customer requests and answer almost one third of all incoming questions immediately by suggesting the right knowledge base articles.

Easy to use

Build a help center in minutes

Turn frequently asked questions into search optimized knowledge base articles easily by adding text, links, videos and pictures.


Answers all around

Deliver help content anywhere on your website, in your app or via chat. Accessibility is key.

Stay on brand

Customize the look and feel of your help center with logo and colors to match your brand. 

Add translations easily

Translate your knowledge base articles into any language of your choice to make them even more accessible for your customers.

Custom domain

Make the knowledge database truly yours by setting up a custom domain.

The ultimate productivity booster through integration with your go-to tools.

We don’t get in the way of tools you love, we integrate with them – be it Jira, GitHub, Slack, Zapier, HubSpot or Zendesk.

Learn more

Don't take our word for it.
Hear what our customers say.

“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”

Théo Hudry
CEO, Minuit Agency

“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”

Martin Hardman
Transaction Network Services

“Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.”

Mark Breuß
Founder, MARK.ONE