Customer support

Live chat software for apps and websites

Chat with your app and website users personally and answer their support requests. Heard users are happy users.

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Set it up without the help of a developer

Live chat

Build customer relationships

Provide your app and website users with the best customer support experience by chatting with them personally.

Teamwork

Collaborate and assign

Make sure the right person is responding at the right time. Tag, assign and prioritize your inquiries in one organized place.

Live chat

In-app notifications

Customers get notified on new replies directly within your app or website. If a customer is not online anymore, the message gets delivered by email.

Send internal notes

Never worry about forgetting something vital again. Leave a note for you or your team to find later.

Chat when the time is right

You can chat live now or reach users via email later. Message with confidence based on delivery status.

Use your own domain

Improve email deliverability and branding. Set your own custom domain for outbound emails.

Gleap integrates with your favorite tools

We don’t get in the way of tools you love, we integrate with them – be it Jira, GitHub, Slack, Zapier, HubSpot or Zendesk.

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Don't take our word for it.
Hear what our customers say.

“Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.”

Théo Hudry
CEO, Minuit Agency

“Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.”

Martin Hardman
Transaction Network Services

“Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.”

Mark Breuß
Founder, MARK.ONE