Switch from Canny

Looking for a fully-featured alternative to Canny in 2025?

Look no further! Gleap allows you to track and manage incoming feature requests and let users vote on their suggestions. Get your next best feature from your users. Why choose Gleap over Canny? Gleap combines Kai (AI bot), Visual bug reporting, live chat, public roadmaps, and so much more all in one platform.

Trusted by 4,500+ customers

Founder’s leading support at 4000+ global tech startups:

Public roadmap

Feature voting to prioritize the right ideas

Let your users vote on feature requests directly on your roadmap page so you know exactly what matters most. Gleap helps you turn votes into actionable priorities, making product development decisions based on real customer demand.

Send updates

One-click product update announcements

Close the feedback loop by notifying subscribers about product changes with a single click. Keep your users engaged and informed without switching tools.

Community building

Build community with a public roadmap

Show customers what’s coming next with your own interactive public roadmap board. Accept and manage feature requests, gather votes, and share updates — or embed the board directly into your website for maximum visibility.

Branding

Fully branded to match your identity

Make your roadmap an extension of your brand. Add your logo, colors, and a custom domain so users feel at home when sharing feedback or tracking feature progress.

Testimonials

What our users say

Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.

Dylan Matthews
CTO, White Inc.

We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.

Gaylan Greenawalt
PM, Airspeed

Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.

Martin Hardman
Transaction Network Services

Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.

Mark Breuß
Founder, MARK.ONE

Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.

Théo Hudry
CEO, Minuit Agency

Gleap has transformed how we manage customer experience—one platform, less hassle, and smarter support. It's streamlined everything from feedback to automation.

Elif Kavas
DX, Tridonic
FAQ

Common questions

How is Gleap different from Canny?
Canny is primarily a product feedback and roadmap tool, while Gleap combines public roadmaps, feature voting, bug reporting, AI-powered support, in-app surveys, live chat, and product tours in a single platform. This makes Gleap an all-in-one solution for both product management and customer support.
Does Gleap include feature voting like Canny?
Yes. Gleap lets users vote on feature requests directly from your public roadmap, just like Canny — but also integrates votes with bug reports, surveys, and AI insights to give you a complete view of user needs.
Can Gleap replace both Canny and my bug reporting tool?
Absolutely. Unlike Canny, Gleap includes visual bug reporting with screenshots, video replays, console logs, and environment data, so you can manage product feedback and technical issues in one place.
Does Gleap allow branding and custom domains like Canny?
Yes. Gleap supports full branding with your logo, colors, and a custom domain so your roadmap feels native to your brand.