Support

Bring your support &
feedback into 1-place

The only all-in-one support platform built for founders by founders, designed to simplify customer communication, gather feedback effortlessly, and scale with confidence.

Trusted by 4,500+ customers

Founder’s leading support at 4000+ global tech startups:

Support

Why founder-led support?

Founder-led support is your startup’s secret weapon against incumbent competition. 

Contact is key

Stay close to customers. Always.

Talk about founder-mode! Gleap makes it easy for you to guide, to nurture, and to help every single user achieve success.

Built for founders

Founder-led adoption

Talk about founder-mode! Gleap makes it easy for you to guide, to nurture, and to help every single user achieve success.

Your AI-powered teammate

Supercharge your support with Kai

Kai is so much more than just an AI bot. It acts as your full-time support teammate with agent mode and copilot to assist your team with instant answers, context, and actions.

Build better products faster

Iterate and build quickly

Founders can’t wait for quarterly insights on product gaps. Get feedback and build your product faster.

Support

Features

24/7

AI agents

AI-powered assistants that answer questions, guide users, and resolve issues automatically, 24/7.

Work smarter

Copilot

An AI copilot for your team, suggesting answers and speeding up support without losing the human touch.

Instant help

Live chat

Instant, automated chat that helps customers in real time and passes complex cases to your team.

Self-serve

Knowledge base

A self-service hub with articles and FAQs so customers can find answers anytime.

Fast fixes

Bug reporting

Automated bug reports with logs and screenshots to speed up fixes. Your dev team's favorite.

One inbox

Multichannel

Manage customer conversations from email, chat, and social media in one place.