Looking for a better, more affordable alternative to Intercom in 2025?
Gleap combines Kai (AI bot), Visual bug reporting, live chat, public roadmaps, and so much more, all in one platform. Switch from Featurebase and save money while enjoying superior quality.
Founder’s leading support at 4000+ global tech startups:
Visual feedback
Featurebase captures feedback widgets and votes — but Gleap lets users send annotated screenshots, screen recordings, and even draw right on your app. Complete technical context (device, browser, network logs) comes attached to every report, giving developers all they need to resolve issues faster.
Micro surveys
Run in-app surveys — from NPS to emoji ratings — and collect feedback without interrupting the user experience.
Our survey tools help you measure satisfaction, improve product-market fit, and boost response rates far beyond what you get with Featurebase.
With Gleap, you're not just paying for feedback collection. You’re getting bug tracking, AI support, surveys, roadmaps, product tours, and help center capabilities all in one platform — at a price often lower than the cost of multiple separate tools like Featurebase.
Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.
We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.
Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.
Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.
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