When it comes to customer support, Tidio’s live chat tools are solid, but Gleap takes it up a notch with a full suite of feedback features, bug tracking, and customer insights. If you're looking for more than just live chat, here’s why Gleap might be the right fit for your team.
Founder’s leading support at 4000+ global tech startups:
Micro surveys
Run NPS, emoji ratings, star ratings, and text surveys directly inside your product. Gleap’s surveys consistently achieve higher engagement than email forms, so you can measure satisfaction and improve product-market fit more effectively than with Tidio alone.
Gleap is the ultimate Tidio alternative, combining live chat, bug reporting, surveys, roadmaps, and AI-powered support in one platform that works across web, mobile, and desktop, captures visual and technical context for richer conversations, includes a built-in knowledge base and product tours, and offers more features at a lower cost with faster setup than Tidio.ChatGPT fragen
Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.
We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.
Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.
Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.
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