Celebrations are in order. Bugbattle is now Gleap, and this new name marks a bigger change than a fresh logo. Bugbattle began with a clear mission: help software teams collect better bug reports and fix issues faster. Over time, the product grew beyond that original focus.
Teams were not only reporting bugs. They were collecting user feedback, following up with customers, prioritizing feature ideas, and trying to understand how people felt inside their apps and websites. The old name no longer captured the full product. Gleap gives us room to tell the larger story.
Why We Changed the Name
Bugbattle will always be part of our history, and in-app bug reporting remains a core part of Gleap. But the platform now supports much more of the customer feedback lifecycle.
Gleap brings together bug reports, general feedback, user ratings, conversations, and feature requests. That combination helps teams understand what users are experiencing, decide what to improve, and communicate progress back to customers.
What Gleap Adds
The new brand reflects a broader product for software teams:
- Capture bug reports with screenshots, replay context, and technical details.
- Collect customer ideas and prioritize them through feature request voting.
- Understand sentiment with ratings and customer feedback surveys.
- Follow up through support conversations so important context does not get lost.
- Connect reports to the tools your team already uses.
- Keep the customer-facing widget aligned with your own brand.
The New Look
A new name deserved a new visual identity. For the redesign, we worked with Daryl from Rejiggle. The goal was to make Gleap feel more like the product it had become: lively, helpful, and built around the many moving parts of customer feedback.
The new design uses vivid colors and illustrations to show how feedback, bug reports, and conversations come together. It also reflects something we care deeply about: making communication between users and software teams feel easy.
What Stays the Same
The name changed, but the product promise did not. We still want teams to fix issues faster, understand users more clearly, and build with customer context close at hand. Gleap simply gives that mission a better home.
Thank you to everyone who helped us choose the name, shared feedback, and cheered us on through the rebrand. We cannot wait to keep building this next chapter with you.