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Customer Support & Product Feedback Insights for Teams

Founder-led insights on customer support, user feedback, and building better SaaS products with Gleap.

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AI

Revolutionizing AI Support: Dynamic Agent Management Now

Explore how AI agent management innovations like OpenAI's Frontier are transforming SaaS customer support.
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Latest stories

Company News

Gleap Receives the Born Global Champion Award 2023

User Engagement

Getting started with User Acceptance Testing (UAT)

Engineering

Dos and Don’ts of Bug Reporting

Engineering

9 Key Metrics to Monitor Website Performance

User Engagement

Crafting Email Templates: Engage Prospects and Customers with Gleap

Engineering

10 Key Metrics to Track for Your Mobile App

User Engagement

Customer Satisfaction Surveys: Best Practice & Templates

Product & Features

Dogfooding: Who Does It Best and Why You Should Try It, Too

Product & Features

Automating User Onboarding: A Guide to Success with Gleap

AI

9 game-changing ways to harness the power of AI in customer support

Engineering

7 Steps to Successfully Publish on Apple AppStore

For Startups

6 Most Important Learnings from Working with the #1 Hunter on our Product Hunt Launch

Engineering

7 Best Practices To Help You Build Better Mobile Apps

For Startups

5 ways user feedback can help SaaS companies thrive, even during difficult times

Engineering

5 Software Bugs That Made History

AI-first customer support

“It’s like embarking on a magical journey with Gleap”

Why teams choose Gleap for customer support:
‍A real-time customer support and user feedback platform that helps SaaS teams turn conversations into product improvements.

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