Blog

AI customer support chatbots in SaaS with neural nodes and glowing orbs illustration.

AI

AI Chatbot Trends 2026: Game-Changers for SaaS

Explore how AI chatbots are transforming SaaS customer support in 2026 by resolving up to 85% of inquiries and reducing costs significantly.

Latest stories

AI

How to Build an Exceptional AI Chatbot Using LangGraph.js

For Startups

How We Reached $10K MRR: One Year, Countless Lessons

For Startups

How We Grew into a Fully Featured Customer Feedback Tool

Engineering

How to Kick-ass with Your App Quality

For Startups

How We Got Our First 10 Customers

Product & Features

How Gleap Connects WhatsApp, Email, Facebook Messenger, and Instagram in One Multichannel Platform

Product & Features

How We Dogfood at Gleap

For Startups

From BugBattle to Gleap: A Leap Forward in Feedback Innovation

Company News

Gleap Receives the Born Global Champion Award 2023

User Engagement

Getting started with User Acceptance Testing (UAT)

Engineering

Dos and Don’ts of Bug Reporting

Engineering

9 Key Metrics to Monitor Website Performance

User Engagement

Crafting Email Templates: Engage Prospects and Customers with Gleap

Engineering

10 Key Metrics to Track for Your Mobile App

User Engagement

Customer Satisfaction Surveys: Best Practice & Templates

Product & Features

Dogfooding: Who Does It Best and Why You Should Try It, Too

Product & Features

Automating User Onboarding: A Guide to Success with Gleap

AI

9 game-changing ways to harness the power of AI in customer support

Engineering

7 Steps to Successfully Publish on Apple AppStore

For Startups

6 Most Important Learnings from Working with the #1 Hunter on our Product Hunt Launch

Engineering

7 Best Practices To Help You Build Better Mobile Apps

For Startups

5 ways user feedback can help SaaS companies thrive, even during difficult times

Engineering

5 Software Bugs That Made History