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Trusted by 4,500+ customers
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Trusted by 4500+ high-growth global companies:

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Support

Why founder-led support?

Founder-led support is your startup’s secret weapon against incumbent competition. 

Contact is key

Stay close to customers. Always.

Talk about founder-mode! Gleap makes it easy for you to guide, to nurture, and to help every single user achieve success.

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Built for founders

Founder-led adoption

Talk about founder-mode! Gleap makes it easy for you to guide, to nurture, and to help every single user achieve success.

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Support

Features

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24/7

AI agents

AI-powered assistants that answer questions, guide users, and resolve issues automatically, 24/7.

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Work smarter

Copilot

An AI copilot for your team, suggesting answers and speeding up support without losing the human touch.

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Instant help

Live chat

Instant, automated chat that helps customers in real time and passes complex cases to your team.

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Self-serve

Knowledge base

A self-service hub with articles and FAQs so customers can find answers anytime.

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Fast fixes

Bug reporting

Automated bug reports with logs and screenshots to speed up fixes. Your dev team's favorite.

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One inbox

Multichannel

Manage customer conversations from email, chat, and social media in one place.

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Share what’s next

Product roadmap

Show upcoming features and gather feedback to guide development.

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Listen and improve

Surveys

Easily gather customer feedback to shape better products.

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Always up to date

News & release notes

Automate announcements and updates so customers never miss important product changes.

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Event-driven

Marketing automation

Send targeted campaigns and follow-ups with ease. Utilize event driven automations.

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Guide every step

Checklists

Help users complete tasks with interactive, automated checklists.

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Show, don’t tell

Product tours

Walk users through features with guided, automated product tours.

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Kai is here to help

Co-browser tours

Kai walks users through new features fully automatically.

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AI-first customer support

“It’s like embarking on a magical journey”

Kai's magic: Taking customer support to epic heights, transforming interactions and setting new standards in real-time customer support.

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