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Customer Support & Product Feedback Insights for Teams

Founder-led insights on customer support, user feedback, and building better SaaS products with Gleap.

Isometric illustration depicting AI chatbots in customer support.
AI

AI Chatbots and the Future of Customer Support in 2026

Explore how AI chatbots are transforming customer support, focusing on trends like privacy, ads, and customizations.
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Product & Features

Transform Your Help Center: What You Can Do with Gleap’s New Editor

Tools & Integrations

Supercharge Your Workflow with Gleap's Zapier Integration

Product & Features

The Difference Between Alpha and Beta Testing

Product & Features

Software Testing Isn’t Just for Finding Bugs

Tools & Integrations

Simplify Feedback Management with Gleap’s Jira Integration

Engineering

Strategies for Agile Bug Tracking in Scrum

Company News

Rebranding Party: Bugbattle becomes Gleap

Tools & Integrations

Issue Tracking with Gleap & Jira: A Brilliant Combination for the Perfect Bug Reporting Workflow

Engineering

How to Submit Your App to the Google Play Store in 2021

User Engagement

Mastering Customer Retention: The Ultimate Guide

Company News

Our Takeaways from Web Summit 2022

Product & Features

Introducing Co-Browse AI Tours: Revolutionizing Product Tours with the All-New Gleap Editor

Product & Features

How to Style Your Gleap Widget

User Engagement

How to Professionally Handle Dissatisfied Customers

AI

How to Name Your Chatbot and Why Ours Is Called Kai

User Engagement

How to Make Product Development Decisions Based on Feature Requests

AI

How to Build an Exceptional AI Chatbot Using LangGraph.js

For Startups

How We Reached $10K MRR: One Year, Countless Lessons

For Startups

How We Grew into a Fully Featured Customer Feedback Tool

Engineering

How to Kick-ass with Your App Quality

For Startups

How We Got Our First 10 Customers

Product & Features

How Gleap Connects WhatsApp, Email, Facebook Messenger, and Instagram in One Multichannel Platform

Product & Features

How We Dogfood at Gleap

For Startups

From BugBattle to Gleap: A Leap Forward in Feedback Innovation

Company News

Gleap Receives the Born Global Champion Award 2023

AI-first customer support

“It’s like embarking on a magical journey with Gleap”

Why teams choose Gleap for customer support:
‍A real-time customer support and user feedback platform that helps SaaS teams turn conversations into product improvements.

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