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Product tours.

Show. Don't tell.

Build no-code product tours that guide users through onboarding, feature adoption, and complex workflows across web and mobile apps.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
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A product tour pointer explaining a highlighted element inside an example app.
Build no-code tours for web and mobile
Start 14-day free trial
Trusted by 4,500+ companies
Visual tour builder
Select an element in your live product, add the tooltip copy, set the next step, and publish. Use tooltips, modals, spotlights, banners, and branching logic without code or a deployment.
A visual product-tour builder selecting an element in the live app.
Co-browse with Kai
Kai can join a session, click through the interface, answer questions, and resume the tour from the right step. Users get guided help without leaving the product or opening support.
Kai co-browsing a product tour session and clicking interface elements for the user.
Trigger by behaviour
First login, new feature release, inactivity, support keyword match - tours start at exactly the right moment.
Mobile-ready
iOS, Android, React Native, Flutter - native tour rendering with feature parity.
Per-step analytics
See where users drop off. The step that loses the most users is your next fix.
Version control
Maintain multiple tour versions. Roll back safely. A/B-test step sequences.
“Superior features for 75,000+ users.”
Airspeed switched from UserSnap to Gleap to support multiple platforms and more than 75,000 users with a stronger feedback and support workflow.
Gaylan Greenawalt
PM, Airspeed
The onboarding layer
Tours work even better with checklists and Kai
In-product checklists guiding customers through onboarding steps in Gleap.
Pair with checklists
Each checklist step can launch its own tour. Users get a clear path; tours fill in the how.
A product tour step modal shown inside an example app.
Mid-tour questions to Kai
A user asks "what does this button do?" inside the tour. Kai answers from the KB. Tour resumes.
A post-tour Kai PM survey asking if the tour was helpful.
Post-tour survey by Kai PM
On tour completion, Kai PM triggers a quick "did this help?" pulse. The feedback feeds the roadmap.
About product tours
What is a product tour?
An in-app walkthrough that guides users step-by-step through your product. Tooltips, modals, spotlights, banners. Gleap's tours are different in two ways: they're built by anyone on your team without code, and they're co-browsed by Kai - meaning users can ask questions mid-tour and the tour adapts.
How do product tours improve onboarding?
They give users a clear, contextual path to first value. Reduces 'how do I…' tickets. Surfaces high-leverage actions. Per-step analytics show where the friction is - and where to improve the product next.
Do I need a developer to build them?
No. Visual point-and-click element selection in your live product. Step types, branching, conditional skip-if-already-completed. Publish without a code deployment.
Do tours work on mobile?
Yes. Native tour rendering on iOS, Android, React Native, Flutter. Feature parity with web - branching, co-browse, mid-tour questions.
Can tours adapt to the user?
Yes. Branching logic based on the user's actions during the tour. Conditional steps skip if a user has already completed the action. Kai monitors hesitation and can intervene with extra context - or restart from a specific step.
How is this different from Appcues or Userpilot?
Appcues and Userpilot are standalone onboarding tools. Gleap's tours are part of the same widget that runs Kai, your support chat, knowledge base, surveys, and checklists. One install. One brain. Users who get stuck in a tour ask Kai - same context, no tab switching. Pricing: standalone tour tools start at $300-500/mo for mid-size teams; Gleap is $149/mo Team.
Show users the way before they ask.
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4.6 / 5
G2 · 4,500+ teams