The Appcues alternative

that does tours, onboarding, AI support, bugs, and roadmap.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Start free trial
Appcues is one tile. Gleap is the whole board.
Product tours and onboarding are a single feature inside Gleap - alongside AI support, in-app bug reporting with session replay, feature voting, roadmap, changelog, surveys, and a knowledge base. One platform. Flat $149/mo. Unlimited seats.
Tours, checklists & tooltips
Plus AI support + bug reporting
Plus roadmap + changelog
Flat price, unlimited seats
Appcues prices per monthly active user
Essentials starts at $249/mo for 2,500 MAUs; Growth runs ~$879/mo and climbs as your user base grows. Gleap Team is $149/mo with unlimited tracked users, unlimited seats, and Kai included; Pro adds Kai PM, Kai Code, and Kai Resolve. AI usage is billed by actual tokens and selected model.
A Gleap checklists overview managing onboarding and in-app adoption flows.
Appcues stops at the tour
No support inbox, no bug reporting with session replay, no AI coding agent, no voting board. When onboarding is done, Appcues is done. Gleap carries the whole loop - from first tour to fixed bug to shipped feature.
Gleap Kai Code analyzing a bug report and turning a code diff into a pull request.
Tours, checklists & tooltips
The same in-app adoption flows Appcues builds - tours, onboarding checklists, tooltips, hotspots.
Bug reports become PRs
Session replay, console and network logs feed Kai Code plan mode. Appcues has no bug reporting.
Requests become roadmap
Kai PM clusters every feature request and scores it by revenue weight. Appcues has no voting board.
SOC 2 + GDPR
SOC 2 Type 2 audited, GDPR compliant, EU/US data residency on Enterprise.
Features
Gleap
Appcues Growth
Pricing model
How you actually get billed
Gleap
$149/mo Team + usage-based AI
Appcues Growth
Per-MAU tier
Starting price
Gleap
$149/mo
Appcues Growth
$249/mo (Essentials)
Price at 2,500 MAUs
Gleap
$149/mo
Appcues Growth
~$879/mo
Price at 5,000 MAUs
Gleap
$149/mo
Appcues Growth
~$1,150/mo+
Unlimited team seats
Gleap
Included
Appcues Growth
Seat limits per tier
Product tours & onboarding
Gleap
Included
Appcues Growth
Included
Checklists / in-app flows
Gleap
Included
Appcues Growth
Higher tiers only
Surveys + NPS
Gleap
Included
Appcues Growth
Included
AI support agent
Gleap
Kai, token-based usage
Appcues Growth
Not included
Live chat + multichannel inbox
Gleap
Included
Appcues Growth
Not included
Knowledge base / help center
Gleap
Included
Appcues Growth
Not included
In-app bug reporting + session replay
Gleap
Kai Code
Appcues Growth
Not included
AI bug-to-PR
Gleap
Kai Code
Appcues Growth
Not included
AI roadmap + changelog
Gleap
Kai PM
Appcues Growth
Not included
Mobile SDKs (iOS, Android, RN, Flutter)
Gleap
Included
Appcues Growth
Included
SOC 2 Type 2 / GDPR
Gleap
Included
Appcues Growth
Included
What you gain: Kai (AI support)
Appcues has no support inbox.
When a user gets stuck mid-onboarding, Appcues can show a tooltip - but it can't answer the question. Kai resolves around 80% of tier-1 support automatically, in the same widget, across email, WhatsApp, Instagram, Messenger, and Telegram. Usage is billed by actual tokens and selected model.
See Kai
Gleap Kai AI resolving an in-app support question inside the chat widget.
A Gleap bug report opening a Kai Code run that turns the fix into a pull request.
What you gain: Kai Code (bug reporting)
Bug reports become PRs.
Appcues guides users through your product but has nowhere for a bug to go. In Gleap, a user reports a bug in-app and Kai Resolve investigates with session replay, console logs, network requests, and device data. Confirmed bugs move through Kai Code plan mode, build mode, and a pull request.
See Kai Code
One platform instead of a stack of point tools.
Teams adopt Gleap to run onboarding, AI support, bug reporting, and their product roadmap in a single platform - on a flat plan with unlimited seats, rated 4.6 / 5 on G2 by 4,500+ teams.
Gleap
4.6 / 5 on G2 - 4,500+ teams
Team
$149/mo
Onboarding plus support, bugs, roadmap, surveys, and a knowledge base - on one flat plan.
Kai included
AI usage billed by actual tokens + selected model
Unlimited tracked users
Unlimited team seats
Tours, onboarding checklists & tooltips
Kai (AI support) + Kai Code (bug reports → PRs)
Kai PM (roadmap + changelog)
SOC 2 Type 2 + GDPR
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Most popular
Annual savings
Save about $9k/yr vs Appcues Growth at 2,500 MAUs.
Talk to sales
Onboard, support, fix, and ship - on one flat plan.
4.6 / 5
G2 · 4,500+ teams