Apty is a digital adoption platform for one job.
Apty guides users through enterprise apps - and prices it as a quote-only, multi-year enterprise contract. Gleap ships product tours, onboarding checklists, and tooltips as one tile of a platform that also handles AI support, bug reporting, and your roadmap.
Tours, checklists, tooltips
Plus AI support + bug reporting
Plus roadmap + changelog
Flat $149/mo, no sales call
Apty is one tile. Gleap is the platform.
Product tours and onboarding is all Apty does. Gleap ships the same tours, checklists, and tooltips - then adds AI support, in-app bug reporting with session replay, feature voting, roadmap, changelog, surveys, and a knowledge base. One login, one bill.
Apty is quote-only and enterprise-priced
Apty starts around $9,500/yr for a single app and averages ~$45,000/yr, behind multiple sales calls and multi-year contracts. Gleap Team is $149/mo with unlimited seats - most teams are live before an Apty demo could even be scheduled. AI usage is billed by actual tokens and selected model.
Tours, checklists, tooltips
Build guided flows and onboarding checklists without code - the same in-app guidance Apty leads with.
Bug reports → PRs
Apty has no bug reporting. Kai Code receives session replay, console and network logs, then opens a pull request.
AI support agent
Apty has no support inbox. Kai puts a top 1% support engineer on every question - usage billed by actual tokens and selected model.
Roadmap + changelog
Kai PM clusters feature requests and ships release notes. Apty has no voting board or changelog.
Features
Gleap
Apty
Pricing model
How you actually get billed
Gleap
$149/mo Team + usage-based AI
Apty
Custom quote, multi-year
Entry price
Gleap
$49/mo Starter
Apty
~$9,500/yr, single app
Typical annual cost
Gleap
$149/mo Team
Apty
~$45,000/yr average
Self-serve signup
Gleap
14-day trial
Apty
Sales call required
Product tours & onboarding
Gleap
Included
Apty
Included
Checklists / in-app flows
Gleap
Included
Apty
Included
Tooltips & contextual guidance
Gleap
Included
Apty
Included
AI support agent
Gleap
Kai
Apty
Not included
In-app bug reporting + session replay
Gleap
Kai Code
Apty
Not included
AI bug-to-PR
Gleap
Kai Code
Apty
Not included
AI roadmap + feature voting
Gleap
Kai PM
Apty
Not included
Changelog + surveys / NPS
Gleap
Included
Apty
Surveys only
Knowledge base / help center
Gleap
Included
Apty
Not included
Mobile SDKs (iOS, Android, RN, Flutter)
Gleap
Included
Apty
Limited
Unlimited seats
Gleap
Included
Apty
Priced by users
SOC 2 Type 2 / GDPR
Gleap
Included
Apty
Included
What you gain: Kai (AI support)
Apty guides users. It does not answer them.
When a user gets stuck mid-flow, Apty can show a tooltip - but it has no support inbox to take the question. Kai resolves around 80% of tier-1 inbound automatically across the widget, email, WhatsApp, and more - usage billed by actual tokens and selected model.
What you gain: Kai Code (bug reporting)
Bug reports become PRs - not a DAP feature at all.
Apty has no bug reporting. When a user hits a problem inside your product, Gleap captures it with a screenshot, session replay, console logs, and network requests. Kai Resolve investigates, then moves confirmed bugs through plan mode, build mode, and a pull request.
“One platform, less hassle, smarter support.”
Teams replace a stack of point tools with Gleap - product tours, AI support, bug reporting, and roadmap in one place, on a flat plan with unlimited seats.
Team
$149/mo
Product tours plus the whole loop - for less than a single Apty seat would imply.
Product tours, checklists & tooltips
Kai included
AI usage billed by actual tokens + selected model
Unlimited seats
Kai Code (bug reports → PRs)
Kai PM (roadmap + changelog)
SOC 2 Type 2 + GDPR
Most popular
Product tours plus the whole loop. Flat $149/mo.