The Bugasura alternative

that turns the bug report into a pull request.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Start free trial
Report
Investigate
Ship
Gleap in-app bug report with session replay, console and network logs attached.
Gleap session replay video player used to confirm a bug from the report.
Gleap Kai Code analyzing a code diff to turn a confirmed bug report into a pull request.
From bug report to merged PR
Start 14-day free trial
Bugasura is one tile.
Bugasura captures the bug well - AI screenshots, session replay, console logs. Then it stops at the issue tracker. Gleap captures the same bug, then carries it into a pull request, a roadmap, an answered support ticket, and a published changelog. One platform.
In-app bug reporting + session replay
Bug report to PR with Kai Code
Plus AI support that resolves tier-1
Plus roadmap, changelog + a KB
Bugasura stops at the issue tracker
Bugasura captures the bug, then hands it off to Jira or Asana for a human to fix. Kai Code takes the same session replay, console logs, and network requests and moves confirmed bugs through plan mode, build mode, and a pull request. The capture and the fix live in one tool.
Gleap Kai Code reviewing a code diff to turn a bug report into a pull request.
Bugasura charges per seat past 5 members
Bugasura is free for up to 5 members, then $5/user/mo from the 6th onward - so cost climbs with every QA tester, developer, and PM you add. Gleap Team is $149/mo flat with unlimited seats. AI usage is billed by actual tokens and selected model.
Gleap visual feedback annotating a screenshot to report a bug in-app.
Same capture depth
Session replay, console logs, network requests, annotated screenshots - the bug detail Bugasura is known for.
Native mobile SDKs
iOS, Android, React Native, and Flutter SDKs - so mobile reports carry the same context as web.
Plus Kai support
Kai resolves around 80% of tier-1 inbound. Usage billed by actual tokens and selected model. Bugasura has no support agent.
Plus roadmap + changelog
Feature voting, a public roadmap, and a changelog for your users. Bugasura has none of these.
Features
Gleap
Bugasura
Pricing model
How you actually get billed
Gleap
$149/mo Team + usage-based AI
Bugasura
Free to 5, then $5/user/mo
Price at 10 members
Gleap
$149/mo
Bugasura
~$25/mo
Price at 30 members
Gleap
$149/mo
Bugasura
~$125/mo
Unlimited seats
Gleap
Included
Bugasura
Per-seat past 5
In-app bug reporting + session replay
Gleap
Included
Bugasura
Included
Console + network logs on reports
Gleap
Included
Bugasura
Included
AI bug-to-PR (plan, build, PR)
Gleap
Kai Code
Bugasura
Not included
AI support agent
Gleap
Kai, token-based usage
Bugasura
Not included
Live chat + multichannel inbox
Gleap
Included
Bugasura
Not included
Feature voting + public roadmap
Gleap
Kai PM
Bugasura
Not included
AI-clustered, revenue-weighted roadmap
Gleap
Kai PM
Bugasura
Not included
Changelog + voter notifications
Gleap
Kai PM
Bugasura
Not included
Surveys / NPS + knowledge base
Gleap
Included
Bugasura
Not included
Mobile SDKs (iOS, Android, RN, Flutter)
Gleap
Included
Bugasura
Web + mobile web
SOC 2 Type 2 / GDPR
Gleap
Included
Bugasura
GDPR
What you gain: Kai Code
The fix Bugasura hands off.
Bugasura captures a clean bug report, then routes it to Jira or Asana for an engineer to pick up. Kai Resolve investigates the same report with replay, logs, network requests, and source context, then Kai Code moves confirmed bugs through plan mode, build mode, and a pull request. The fix happens where the bug landed.
See Kai Code
Gleap Kai Code analyzing a code diff to move a bug report into a pull request.
Gleap Kai AI agent resolving a customer support question in live chat.
What you gain: AI support + roadmap
Everything Bugasura leaves to other tools.
A bug tracker only handles bugs. But users also ask questions, request features, and report friction. Kai resolves around 80% of tier-1 support in the same widget. Kai PM clusters feature requests and scores them by revenue impact onto a public roadmap. Bugasura sends all of that to separate products.
See Kai
One platform instead of a stack of point tools.
Gleap brings bug reporting with session replay, AI support, feature voting, a roadmap, a changelog, surveys, and a knowledge base into a single platform - rated 4.6 / 5 on G2 by 4,500+ teams.
Gleap
4.6 / 5 on G2 - 4,500+ teams
Team
$149/mo
Bug reporting with session replay - plus the support, roadmap, and PRs Bugasura leaves out.
Kai included
AI usage billed by actual tokens + selected model
Unlimited seats
In-app bug reporting + session replay
Kai Code (bug reports → PRs)
Kai PM (roadmap + changelog)
Kai (AI support) + knowledge base
SOC 2 Type 2 + GDPR
Start free trial
Most popular
Enterprise
Data residency, SSO, and model control when you need it.
Talk to sales
Switching from Bugasura
What is the best Bugasura alternative?
Gleap is the best Bugasura alternative for teams that want bug reporting plus everything that happens after the bug. Bugasura is a strong AI bug reporter and issue tracker, but it stops there. Gleap captures the same bug with session replay, console logs, and network requests, then adds AI support that resolves around 80% of tier-1 tickets, a feature-voting roadmap, a changelog, surveys, and a knowledge base. Bugasura is free to 5 members then $5/user/mo; Gleap Team is $149/mo flat with unlimited seats, and AI usage is billed by actual tokens and selected model.
Is Gleap cheaper than Bugasura?
It depends on team size and scope. Bugasura is free for up to 5 members, then $5/user/mo from the 6th onward - so 30 members is roughly $125/mo for bug tracking alone. Gleap Team is $149/mo flat with unlimited seats and includes AI support, a roadmap, a changelog, surveys, and a knowledge base on top of bug reporting. AI usage is billed by actual tokens and selected model. See pricing.
Does Gleap capture bugs as well as Bugasura?
Yes. Gleap captures in-app bug reports with a session replay of what the user did, console logs, network requests, device and environment data, and annotated screenshots - the same context depth Bugasura is known for. Gleap also ships native SDKs for iOS, Android, React Native, and Flutter, so mobile reports carry the same detail as web.
How does Gleap turn a bug report into a fix?
Kai Code reads the bug report, session replay, console logs, and network requests, then moves confirmed bugs through plan mode, build mode, and a pull request in your repo. Bugasura captures the bug and routes it to Jira or Asana for a human to fix; Gleap can produce the fix itself.
Does Gleap do more than bug tracking?
Yes. Beyond bug reporting, Gleap includes Kai for AI support across widget, email, WhatsApp, Instagram, Messenger, and Telegram; Kai PM for feature voting, an AI-clustered revenue-weighted roadmap, and a changelog; plus surveys, NPS, product tours, and a knowledge base. Bugasura is focused on bug reporting and issue tracking only.
Is Gleap SOC 2 certified?
Yes - Gleap is SOC 2 Type 2 audited and GDPR compliant, with EU/US data residency available on Enterprise. It is rated 4.6 / 5 on G2 and used by 4,500+ teams.
Capture the bug. Ship the fix. Run the whole loop.
Start free trial
See Kai Code
4.6 / 5
G2 · 4,500+ teams
G2 Spring 2026 High Performer badge for Gleap
Product
KaiKai CodeKai PMKai ResolvePlatform
Resources
Customer storiesDocumentationDownloadsIntegrationsPricingMCP ServerChangelogsRoadmapBlog
Company
For startupsCareersContactTerms of servicePrivacy policyDPAImprint
Alternative to
IntercomZendeskInstabugCannyProductboardHubSpotFreshdeskAll alternatives
© Copyright Gleap GmbH
Built with ❤️ in the EU 🇪🇺. Gleap is a customer feedback platform with AI agents that close the loop between users and your codebase. SOC 2 Type 2 audited · GDPR compliant · EU data residency available.