Mixpanel tells you what happened.
It is excellent at funnels, retention, and segmentation. But a chart is the start of the work, not the end. Gleap closes the loop: the same product signal feeds AI support, in-app bug reporting with session replay, a revenue-weighted roadmap, and changelog - in one platform at a flat price.
Trends, segments & funnels
Plus AI support that resolves
Plus bug reports to PRs
Plus roadmap & changelog
Mixpanel is one tile, not the platform
Mixpanel does product analytics - and that is all it does. AI support, in-app bug reporting, feature voting, roadmap, changelog, surveys, and a knowledge base each need a separate vendor. Gleap is all of that in one place, so the insight and the action live together.
Mixpanel bills per event - and spikes
The Growth plan is free to 1M events, then $0.28 per 1K events. A high-traffic product climbs fast - roughly $2,500/mo at 10M events as of 2026. Gleap Team is a flat $149/mo with unlimited seats. AI usage is billed by actual tokens and selected model.
Funnels & retention
Trends, segments, funnels, and retention - the analytics patterns you expect, built in.
Bug reports → PRs
Kai Code turns a customer bug report - with session replay and logs - into a pull request. Mixpanel stops at the chart.
Signal → roadmap
Kai PM clusters feedback and scores it by revenue, not raw event count. Mixpanel has no roadmap.
SOC 2 + GDPR
SOC 2 Type 2 audited, GDPR compliant. EU/US data residency on Enterprise.
Features
Gleap
Mixpanel
Pricing model
How you actually get billed
Gleap
$149/mo Team + usage-based AI
Mixpanel
Per-event (Growth)
Price at 1M events / mo
Gleap
$149/mo
Mixpanel
Free tier
Price at 10M events / mo
Gleap
$149/mo
Mixpanel
~$2,500/mo
Scales with team size
Gleap
Flat, unlimited seats
Mixpanel
Event volume, not seats
Product analytics (funnels, retention)
Gleap
Included
Mixpanel
Included
Trends & segmentation
Gleap
Included
Mixpanel
Included
Session replay
Gleap
On bug reports
Mixpanel
Included
AI support agent
Gleap
Kai
Mixpanel
Not included
In-app bug reporting + console/network logs
Gleap
Kai Code
Mixpanel
Not included
AI bug-to-PR
Gleap
Kai Code
Mixpanel
Not included
AI roadmap + revenue-weighted scoring
Gleap
Kai PM
Mixpanel
Not included
Feature voting + changelog
Gleap
Kai PM
Mixpanel
Not included
Surveys / NPS + knowledge base
Gleap
Included
Mixpanel
Not included
Mobile SDKs (iOS, Android, RN, Flutter)
Gleap
Included
Mixpanel
Included
Unlimited seats
Gleap
Included
Mixpanel
Seats free; events billed
SOC 2 Type 2 / GDPR
Gleap
Included
Mixpanel
Included
What you gain: Kai (AI support)
Mixpanel has no support inbox.
A funnel shows where users drop. It cannot answer the question that drop creates. Kai resolves around 80% of tier-1 support automatically - in the widget, email, WhatsApp, Instagram, Messenger, and Telegram - so the moment a user struggles, help is already there.
What you gain: Kai Code (bug reporting)
Bug reports become PRs.
Mixpanel can show you an error event spiking. It cannot capture the report or fix it. When a user reports a bug through Gleap, Kai Code receives the session replay, console logs, network requests, and full context, then moves confirmed bugs through plan mode, build mode, and a pull request.
Analytics is the question. Action is the answer.
Gleap pairs product analytics with AI support, in-app bug reporting, and a revenue-weighted roadmap - one platform, flat pricing, unlimited seats, rated 4.6 / 5 on G2 by 4,500+ teams.
Team
$149/mo
Analytics plus support, bug reporting, and roadmap - flat, while Mixpanel events climb to ~$2,500/mo.
Kai included
AI usage billed by actual tokens + selected model
Unlimited seats
Funnels, retention & segmentation
Kai (AI support) + Kai Code (bug reports → PRs)
Kai PM (roadmap + changelog)
Surveys, NPS & knowledge base
SOC 2 Type 2 + GDPR
Most popular
Stop charting the problem. Start closing the loop.