The Mixpanel alternative

that turns analytics into support, fixes, and shipped features.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
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Analyze
Resolve
Ship
Gleap survey insights showing an NPS score dial with promoters, passives, and detractors.
Gleap Kai AI answering a customer in live chat on desktop and mobile.
Gleap in-app news feed announcing a shipped feature to users.
From a chart to a shipped fix
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Mixpanel tells you what happened.
It is excellent at funnels, retention, and segmentation. But a chart is the start of the work, not the end. Gleap closes the loop: the same product signal feeds AI support, in-app bug reporting with session replay, a revenue-weighted roadmap, and changelog - in one platform at a flat price.
Trends, segments & funnels
Plus AI support that resolves
Plus bug reports to PRs
Plus roadmap & changelog
Mixpanel is one tile, not the platform
Mixpanel does product analytics - and that is all it does. AI support, in-app bug reporting, feature voting, roadmap, changelog, surveys, and a knowledge base each need a separate vendor. Gleap is all of that in one place, so the insight and the action live together.
Gleap ticket deflection metrics showing how many conversations are resolved automatically.
Mixpanel bills per event - and spikes
The Growth plan is free to 1M events, then $0.28 per 1K events. A high-traffic product climbs fast - roughly $2,500/mo at 10M events as of 2026. Gleap Team is a flat $149/mo with unlimited seats. AI usage is billed by actual tokens and selected model.
Gleap in-app NPS and CSAT survey cards collecting feedback from users.
Funnels & retention
Trends, segments, funnels, and retention - the analytics patterns you expect, built in.
Bug reports → PRs
Kai Code turns a customer bug report - with session replay and logs - into a pull request. Mixpanel stops at the chart.
Signal → roadmap
Kai PM clusters feedback and scores it by revenue, not raw event count. Mixpanel has no roadmap.
SOC 2 + GDPR
SOC 2 Type 2 audited, GDPR compliant. EU/US data residency on Enterprise.
Features
Gleap
Mixpanel
Pricing model
How you actually get billed
Gleap
$149/mo Team + usage-based AI
Mixpanel
Per-event (Growth)
Price at 1M events / mo
Gleap
$149/mo
Mixpanel
Free tier
Price at 10M events / mo
Gleap
$149/mo
Mixpanel
~$2,500/mo
Scales with team size
Gleap
Flat, unlimited seats
Mixpanel
Event volume, not seats
Product analytics (funnels, retention)
Gleap
Included
Mixpanel
Included
Trends & segmentation
Gleap
Included
Mixpanel
Included
Session replay
Gleap
On bug reports
Mixpanel
Included
AI support agent
Gleap
Kai
Mixpanel
Not included
In-app bug reporting + console/network logs
Gleap
Kai Code
Mixpanel
Not included
AI bug-to-PR
Gleap
Kai Code
Mixpanel
Not included
AI roadmap + revenue-weighted scoring
Gleap
Kai PM
Mixpanel
Not included
Feature voting + changelog
Gleap
Kai PM
Mixpanel
Not included
Surveys / NPS + knowledge base
Gleap
Included
Mixpanel
Not included
Mobile SDKs (iOS, Android, RN, Flutter)
Gleap
Included
Mixpanel
Included
Unlimited seats
Gleap
Included
Mixpanel
Seats free; events billed
SOC 2 Type 2 / GDPR
Gleap
Included
Mixpanel
Included
What you gain: Kai (AI support)
Mixpanel has no support inbox.
A funnel shows where users drop. It cannot answer the question that drop creates. Kai resolves around 80% of tier-1 support automatically - in the widget, email, WhatsApp, Instagram, Messenger, and Telegram - so the moment a user struggles, help is already there.
See Kai
Gleap Kai AI resolving a customer support conversation in the chat widget.
Gleap Kai Code analyzing a customer bug report and a code diff on the way to a pull request.
What you gain: Kai Code (bug reporting)
Bug reports become PRs.
Mixpanel can show you an error event spiking. It cannot capture the report or fix it. When a user reports a bug through Gleap, Kai Code receives the session replay, console logs, network requests, and full context, then moves confirmed bugs through plan mode, build mode, and a pull request.
See Kai Code
Analytics is the question. Action is the answer.
Gleap pairs product analytics with AI support, in-app bug reporting, and a revenue-weighted roadmap - one platform, flat pricing, unlimited seats, rated 4.6 / 5 on G2 by 4,500+ teams.
Gleap
4.6 / 5 on G2 - 4,500+ teams
Team
$149/mo
Analytics plus support, bug reporting, and roadmap - flat, while Mixpanel events climb to ~$2,500/mo.
Kai included
AI usage billed by actual tokens + selected model
Unlimited seats
Funnels, retention & segmentation
Kai (AI support) + Kai Code (bug reports → PRs)
Kai PM (roadmap + changelog)
Surveys, NPS & knowledge base
SOC 2 Type 2 + GDPR
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Most popular
Predictable at scale
Flat $149/mo, no matter your event volume.
Talk to sales
Switching from Mixpanel
What is the best Mixpanel alternative?
It depends on what you need. If you want pure product analytics, Amplitude and PostHog are direct Mixpanel competitors. If you want analytics that actually closes the loop - product insight plus AI support, in-app bug reporting with session replay, a revenue-weighted roadmap, and changelog in one platform - Gleap is the strongest alternative. Gleap Team is a flat $149/mo with unlimited seats, while Mixpanel bills per event and can reach ~$2,500/mo at 10M events as of 2026. See Gleap pricing.
How much does Mixpanel cost in 2026?
As of 2026, Mixpanel has three plans: Free (up to 1M events/mo, unlimited seats), Growth (starts at $24/mo, first 1M events free, then about $0.28 per 1,000 events with volume discounts), and Enterprise (custom). Costs scale with event volume - roughly $2,500/mo at 10M events - and some features like Experiments and advanced governance are Enterprise-only. Gleap Team is a flat $149/mo regardless of event volume; AI usage is billed by actual tokens and selected model.
Does Gleap replace Mixpanel for product analytics?
Gleap includes product analytics - trends, segmentation, funnels, and retention - so many product teams cover their core analytics needs in Gleap. If you rely on Mixpanel's deepest data-science features like Experiments, Signal, or advanced governance, keep Mixpanel for those and add Gleap for everything it cannot do: AI support, bug reporting, roadmap, and changelog.
What can Gleap do that Mixpanel cannot?
Mixpanel ends at the chart. Gleap acts on it. Kai resolves around 80% of tier-1 support across widget, email, WhatsApp, Instagram, Messenger, and Telegram. Kai Code turns a customer bug report - with session replay, console, and network logs - into a pull request. Kai PM clusters feedback and builds a revenue-weighted roadmap with changelog. Mixpanel has none of these.
Is Gleap cheaper than Mixpanel?
For most teams, yes. Gleap Team is a flat $149/mo with unlimited seats and Kai included; Pro adds Kai PM, Kai Code, and Kai Resolve; AI usage is billed by actual tokens and selected model (averaging about $0.04 per Kai message). Mixpanel's per-event billing means a high-traffic product can reach ~$2,500/mo at 10M events as of 2026 - for analytics alone. Gleap also has a 14-day free trial and 50% off for qualifying early-stage startups.
Is Gleap SOC 2 certified?
Yes - Gleap is SOC 2 Type 2 audited and GDPR compliant, with EU/US data residency available on Enterprise.
Stop charting the problem. Start closing the loop.
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4.6 / 5
G2 · 4,500+ teams
G2 Spring 2026 High Performer badge for Gleap
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Built with ❤️ in the EU 🇪🇺. Gleap is a customer feedback platform with AI agents that close the loop between users and your codebase. SOC 2 Type 2 audited · GDPR compliant · EU data residency available.