The Pendo alternative

Gleap is the best Pendo alternative for product-led teams that want adoption tooling without a per-MAU bill. Pendo prices by monthly active users plus tier, with real contracts between $15k and $140k+ a year. Gleap Team is a flat $149/mo plan with unlimited seats, unlimited monthly active users, product tours, tooltips, onboarding checklists, and Kai. Pro adds Kai PM, Kai Code, and Kai Resolve for roadmap and bug-to-PR workflows. AI usage is billed by actual tokens and selected model.

Pendo does not publish list prices. It has a free plan for up to 500 monthly active users, and paid pricing combines MAU volume with the functionality tier you choose. Based on reported deals, annual contracts commonly range from around $15,000 to over $140,000, with mid-market teams often near $47,000 a year. Premium capabilities like Data Explorer, Resource Center, NPS, and Listen sit on higher tiers or as add-ons. Gleap is a flat $149/mo Team plan with unlimited seats; see pricing.

Yes. Gleap ships tooltips, multi-step product tours, and onboarding checklists - the same in-app adoption patterns Pendo is known for - plus surveys and NPS. The difference is what surrounds them: Gleap also captures bugs with session replay and routes feedback into an AI roadmap, so adoption work and product work live in one platform on one flat plan.

Three layers. First, in-app bug reporting with session replay, console logs, and network logs, where Kai Code turns confirmed bugs into pull requests. Second, an AI product roadmap via Kai PM that auto-captures and clusters feedback and scores it by revenue impact. Third, an AI support agent, Kai, that resolves routine inbound across widget, email, WhatsApp, Instagram, Messenger, and Telegram. Pendo has none of these.

Yes. Pendo's bill rises as your monthly active users grow, so a successful launch increases your cost. Gleap Team stays flat at $149/mo no matter how many users or seats you have; AI usage is billed separately by actual tokens and selected model (averaging about $0.04 per Kai message). For most teams that is a difference of tens of thousands of dollars a year versus a typical Pendo contract. Qualifying early-stage startups also get 50% off.

Yes - Gleap is SOC 2 Type 2 audited and GDPR compliant, with EU/US data residency available on Enterprise. It is rated 4.6 out of 5 on G2 and trusted by more than 4,500 teams.