The Pendo alternative

that costs a flat $149/mo - and ships the layers Pendo skips.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Start free trial
From onboarding flow to shipped fix
Start 14-day free trial
Pendo prices by monthly active user.
The bill climbs as your product grows, and the features you actually want - Data Explorer, Resource Center, NPS, Listen - sit behind higher tiers and add-ons. Gleap is a flat $149/mo with unlimited seats. AI usage is billed by actual tokens and selected model.
Flat $149/mo - no MAU tax
Unlimited team seats
In-app bug reporting + session replay
AI roadmap + bug-to-PR built in
Pendo bills per monthly active user
Pendo combines MAU volume with the tier you pick. Real contracts land between $15k and $140k+ a year, and the more your product grows, the more you pay. Gleap Team is $149/mo flat - unlimited MAUs, unlimited seats. AI usage is billed by actual tokens and selected model.
A Gleap onboarding checklist driving adoption on a flat plan, with no per-MAU tax.
Pendo stops at analytics and guides
Pendo tells you where users drop off and shows in-app guides. It has no in-app bug reporting with session replay, no AI agent that turns a bug into a pull request, and no support inbox. Gleap adds all three on top of tours and onboarding.
A Gleap bug report with a session replay video player capturing what the user hit.
Product tours & checklists
Tooltips, multi-step walkthroughs, and onboarding checklists - the same in-app adoption patterns Pendo is known for.
Bug reports → PRs
Session replay, console logs, and network logs ship with every report. Kai Code carries confirmed bugs into a pull request. Pendo has no bug reporting.
Feedback → roadmap
Kai PM auto-captures feature requests, clusters them, and scores by revenue impact. Pendo Listen is a top-tier add-on.
Plus Kai support
Kai resolves routine inbound across widget, email, and chat. Pendo has no support inbox. Kai usage is billed by actual tokens and selected model.
Features
Gleap
Pendo
Pricing model
How you actually get billed
Gleap
$149/mo Team + usage-based AI
Pendo
Per-MAU + tier
Entry price
Gleap
$49/mo Starter
Pendo
Free to 500 MAUs
Typical annual contract
Gleap
~$149/mo Team
Pendo
~$15k-$140k+/yr
Price as your product grows
Gleap
Flat $149/mo
Pendo
Rises with MAUs
Product tours & onboarding
Gleap
Included
Pendo
Included
In-app tooltips & checklists
Gleap
Included
Pendo
Included
Product analytics (funnels, paths, PES)
Gleap
Core metrics
Pendo
Deep
NPS / surveys
Gleap
Included
Pendo
Higher tier
AI support agent
Gleap
Kai
Pendo
Not included
In-app bug reporting + session replay
Gleap
Kai Code
Pendo
Not included
Console + network logs on reports
Gleap
Kai Code
Pendo
Not included
AI bug-to-PR (plan, build, PR)
Gleap
Kai Code
Pendo
Not included
AI roadmap (auto-capture + cluster)
Gleap
Kai PM
Pendo
Listen add-on
Public roadmap + voting board
Gleap
Kai PM
Pendo
Not included
Unlimited seats
Gleap
Included
Pendo
Plan-dependent
SOC 2 Type 2 / GDPR
Gleap
Included
Pendo
Included
What you gain: Kai Code (bug reporting)
The layer Pendo has no answer for.
Pendo shows you where users rage-click, but it can't capture the bug behind it. In Gleap, every report arrives with session replay, console logs, network requests, and device context. Kai Resolve investigates, then moves confirmed bugs through plan mode, build mode, and a pull request. Pendo stops at the chart; Gleap carries the work into the codebase.
See Kai Code
Gleap Kai Code analyzing a code diff to carry a confirmed bug into a pull request.
A Gleap Kai PM feature requests board with vote counts for revenue-weighted prioritization.
What you gain: Kai PM (AI roadmap)
Pendo Listen is a top-tier add-on. Kai PM is included.
Pendo collects feedback, but the AI insight layer - Listen - sits on the highest tiers. Kai PM auto-captures feature requests from support chats, bug reports, NPS comments, and in-app messages, clusters duplicates with AI, and scores by revenue impact. Then it writes release notes and notifies voters when you ship. It is part of Gleap, not a separate contract.
See Kai PM
Adoption is a loop, not a chart.
Onboarding flows guide users in. Bug reports with session replay and AI roadmap signal carry what you learn back into the product - in one platform, on a flat plan.
Gleap
4.6 / 5 on G2 - 4,500+ teams
Team
$149/mo
Tours, onboarding, bug reporting, AI roadmap, and support - one flat plan, not a per-MAU contract.
Kai included
AI usage billed by actual tokens + selected model
Unlimited MAUs and unlimited seats
Product tours, tooltips & checklists
Kai Code (bug reports → PRs)
Kai PM (AI roadmap + changelog)
Kai (AI support across every channel)
SOC 2 Type 2 + GDPR
Start free trial
Most popular
Annual savings
Pendo often runs $15k-$140k+/yr. Gleap is $149/mo.
Talk to sales
Stop paying by the user. Run the whole loop on one plan.
4.6 / 5
G2 · 4,500+ teams