Typeform is one tile. Gleap is the whole platform.
Surveys and NPS are a single feature inside Gleap. The same flat plan also runs AI support, in-app bug reporting with session replay, feature voting, a roadmap, a changelog, and a knowledge base - with no response caps and unlimited seats.
In-app surveys + NPS
No per-response caps
Unlimited seats, flat $149/mo
Plus AI support + bug reporting
Typeform caps responses and meters every seat
Plus is $50/user/mo for 1,000 responses; Business is $83/user/mo for 10,000 - and the cap is shared across every form. Hit it and your forms flip to private until the next cycle. Gleap Team is $149/mo flat: unlimited seats, no response caps, AI billed by actual tokens.
Typeform collects the answer and stops there
An NPS detractor comment sits in a Typeform export. In Gleap the same comment routes into Kai PM, gets clustered with every other signal, and is scored by revenue impact - while the respondent can also open a ticket or report a bug in the same widget.
Surveys, NPS & micro-surveys
In-app, email, and link surveys with NPS, CSAT, and rating scales - the patterns Typeform covers, with no response cap.
Triggered in-product
Fire surveys on events, segments, or screens inside your app - not just a shared public link.
Plus Kai support
Kai resolves routine inbound with usage billed by actual tokens and selected model. Typeform has no support inbox.
Plus Kai Code
Bug reports become pull requests with session replay attached. Typeform has no bug reporting.
Features
Gleap
Typeform
Pricing model
Gleap
$149/mo flat + usage-based AI
Typeform
Per-seat + per-response cap
Entry paid plan
Gleap
$49/mo Starter
Typeform
$25/user/mo Basic (100 responses)
Mid plan
Gleap
$149/mo Team
Typeform
$50/user/mo Plus (1k responses)
Higher tier
Gleap
Included in $149/mo
Typeform
$83/user/mo Business (10k responses)
Monthly response cap
Gleap
usage-based AI only
Typeform
100 - 10k by plan
Surveys + NPS
Gleap
Included
Typeform
Included
Conditional / branching logic
Gleap
Included
Typeform
Included
In-app triggered surveys
Gleap
Included
Typeform
Mainly link / embed
AI support agent
Gleap
Kai
Typeform
Not included
In-app bug reporting + session replay
Gleap
native SDKs
Typeform
Not included
AI bug-to-PR
Gleap
Kai Code
Typeform
Not included
AI feedback clustering + roadmap
Gleap
Kai PM
Typeform
Not included
Feature voting + changelog + help center
Gleap
Included
Typeform
Not included
Unlimited seats
Gleap
Included
Typeform
Not included
SOC 2 Type 2 / GDPR
Gleap
Included
Typeform
Included
A survey tool that ends at the export is half a tool.
Typeform is genuinely strong at beautiful, high-completion forms. Gleap keeps that survey and NPS layer, then connects it to AI support, in-app bug reporting, and a revenue-weighted roadmap - one platform, one flat price, unlimited seats.
Team
$149/mo
Surveys and NPS with no response cap - plus support, bugs, roadmap, and the rest.
Unlimited surveys, NPS & responses
Unlimited team seats
In-app, email & link surveys
Kai included
Kai (AI support) + Kai Code (bug reporting)
Kai PM roadmap from survey signal
Feature voting, changelog & help center
SOC 2 Type 2 + GDPR
Most popular
Keep the beautiful surveys. Lose the response caps and per-seat tax.