The WalkMe alternative

that does onboarding plus support, bugs, and roadmap.

4.6/5 on G2
Trusted by 4,500+ teams worldwide
Start free trial
From first tour to full product adoption
Start 14-day free trial
WalkMe is one tile. Gleap is the whole board.
WalkMe does product tours and onboarding - one job, on an enterprise contract that averages tens of thousands a year. Gleap does that job too, then adds AI support, in-app bug reporting with session replay, feature voting, roadmap, changelog, and a knowledge base. One platform, flat $149/mo.
Product tours + onboarding checklists
Plus AI support (Kai)
Plus in-app bug reporting + replay
Plus roadmap, changelog & surveys
WalkMe is a custom-quoted enterprise contract
WalkMe publishes no pricing. Buyers report a median of ~$43k/yr and an average near $79k/yr, with implementation billed separately from $10k-$100k+ and AI, Session Playback and Discovery sold as add-ons. Gleap Team is $149/mo, flat. AI usage is billed by actual tokens and selected model.
Gleap no-code visual editor for building product tours.
WalkMe needs dedicated staff to run
WalkMe content takes CSS and jQuery skills to style and 1-3 dedicated people to maintain - flows go stale with every release. Gleap tours, checklists and tooltips are no-code, install in one line, and live next to your support, bugs, and roadmap.
Gleap no-code onboarding checklists overview for driving product adoption.
No-code tours + checklists
Tooltips, hotspots, banners and onboarding checklists - built without CSS or jQuery.
Native mobile SDKs
iOS, Android, React Native and Flutter - in-app adoption flows on mobile, not just web.
Plus Kai support
Kai resolves routine inbound automatically, billed by actual tokens and selected model. WalkMe has no support inbox.
Plus Kai Code
Bug reports become pull requests. WalkMe has no bug reporting.
Features
Gleap
WalkMe
Pricing model
How you actually get billed
Gleap
$149/mo Team + usage-based AI
WalkMe
Custom quote, multi-year
Entry price
Gleap
$49/mo Starter
WalkMe
~$9k-$10k/yr minimum
Typical annual cost
Gleap
$149/mo Team
WalkMe
~$43k median / ~$79k avg
Separate implementation fee
Gleap
None
WalkMe
$10k-$100k+
Product tours & onboarding
Gleap
Included
WalkMe
Included
Tooltips, hotspots & checklists
Gleap
Included
WalkMe
Included
No-code (no CSS/jQuery needed)
Gleap
Included
WalkMe
CSS/jQuery for full styling
Native mobile SDKs (iOS, Android, RN, Flutter)
Gleap
Included
WalkMe
Limited
AI support agent
Gleap
Kai
WalkMe
Not included
In-app bug reporting + session replay
Gleap
Kai Code
WalkMe
Playback add-on
AI bug-to-PR
Gleap
Kai Code
WalkMe
Not included
AI-built roadmap + feature voting
Gleap
Kai PM
WalkMe
Not included
Changelog + surveys / NPS
Gleap
Included
WalkMe
Surveys only
Knowledge base / help center
Gleap
Included
WalkMe
Not included
Unlimited seats
Gleap
Included
WalkMe
Priced per user
SOC 2 Type 2 / GDPR
Gleap
Included
WalkMe
Included
What you gain: Kai (AI support)
WalkMe guides users. It can't answer them.
A tour tells someone where to click. When they still get stuck and ask a real question, WalkMe has no inbox to catch it. Kai resolves about 80% of tier-1 inbound automatically across your widget, email, WhatsApp, Instagram, Messenger and Telegram - in your brand voice, billed by actual tokens and selected model.
See Kai
Gleap Kai AI resolving an inbound support question in chat on desktop and mobile.
A Gleap in-app bug report with the session replay video player attached.
What you gain: Kai Code (bug reporting)
When onboarding breaks, the report becomes a PR.
WalkMe shows users the path. When that path hits a bug, WalkMe has nowhere for it to go technically. In Gleap, users report bugs in-app with one tap - session replay, console logs, network requests and device data attached. Kai Code receives the full context and moves confirmed bugs through plan mode, build mode, and a pull request.
See Kai Code
One platform. Not a six-figure point tool.
Gleap brings product tours, AI support, in-app bug reporting with session replay, feature voting, roadmap, changelog, surveys and a knowledge base into a single platform at $149/mo with unlimited seats - no custom quote, no multi-year lock-in, no separate implementation fee.
Gleap
4.6 / 5 on G2 - 4,500+ teams
Team
$149/mo
Onboarding plus support, bugs, roadmap and more - for a flat price WalkMe quotes in the tens of thousands.
Kai included
Product tours, checklists & tooltips
Unlimited seats
Kai (AI support) + Kai Code (bug reporting)
Kai PM (roadmap + changelog)
Surveys, NPS & knowledge base
AI usage billed by actual tokens + selected model
SOC 2 Type 2 + GDPR
Start free trial
Most popular
Annual savings
WalkMe can run $43k-$79k/yr. Gleap Team is $149/mo.
Talk to sales
Onboard users - then support, fix, and build for them.
4.6 / 5
G2 · 4,500+ teams