The Ybug alternative

that turns bug reports into pull requests - not just tickets.

4.6/5 on G2
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Report
Replay
Fix
Gleap in-app visual feedback annotating a screenshot to report a bug.
Gleap session replay video player attached to a bug report.
Gleap Kai Code analyzing a code diff to turn a bug report into a pull request.
From screenshot to shipped fix
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Ybug stops at the screenshot.
It captures an annotated screenshot, a short clip, and console logs, then drops a ticket in Jira or Slack. Gleap captures full session replay, routes the bug to Kai Code to open a pull request, and bundles AI support, a roadmap, and a knowledge base in one platform.
In-app reporting + full session replay
Bug reports become pull requests
Native iOS, Android, RN, Flutter SDKs
Plus AI support + roadmap + help center
Ybug is web-only and stops at the ticket
Ybug captures an annotated screenshot, a short video clip, and console logs from a website, then files a ticket. There is no full session replay, no mobile SDK, and nothing happens to the bug after it lands. Gleap records the full session, console and network logs, then hands confirmed bugs to Kai Code to open a PR.
Gleap session replay video player capturing the full session leading up to a bug.
Ybug prices by projects and feedback volume
Ybug bills flat per plan but tiers by projects, members, and feedback caps - and viewers need a Ybug account. Gleap Team is $149/mo with unlimited seats and Kai included; Pro adds Kai PM, Kai Code, and Kai Resolve. AI usage is billed by actual tokens and selected model.
Gleap bug report overview with annotated screenshot, logs, and device context.
Console + network logs
Same technical context Ybug captures - plus the full session replay leading up to the bug.
Kai Code handoff
Confirmed bugs move through plan mode, build mode, and a pull request. Ybug just files a ticket.
Plus Kai PM
Feature requests in those reports get clustered and scored for a public roadmap. Ybug has no roadmap.
SOC 2 + GDPR
SOC 2 Type 2 audited, GDPR compliant, EU/US data residency on Enterprise.
Features
Gleap
Ybug
Pricing model
How you actually get billed
Gleap
$149/mo Team + usage-based AI
Ybug
Flat per plan, tiered by projects/feedback
Entry price
Gleap
Starter $49/mo
Ybug
Free plan, paid from ~€13/mo
Price at full team
Gleap
$149/mo, unlimited seats
Ybug
~€23/mo+ Startup, scales by projects
In-app bug reporting + annotated screenshots
Gleap
Included
Ybug
Included
Full session replay
Gleap
Kai Code
Ybug
Short video clip only
Console + network logs on reports
Gleap
Included
Ybug
Console only
AI bug-to-PR
Gleap
Kai Code
Ybug
Not included
Native mobile SDKs (iOS, Android, RN, Flutter)
Gleap
Included
Ybug
Web-only
AI support agent
Gleap
Kai
Ybug
Not included
Live chat + multichannel inbox
Gleap
Included
Ybug
Not included
Feature voting + public roadmap
Gleap
Kai PM
Ybug
Not included
Changelog + surveys / NPS
Gleap
Included
Ybug
Not included
Knowledge base / help center
Gleap
Included
Ybug
Not included
Issue tracker integrations (Jira, Slack, etc.)
Gleap
Included
Ybug
Included
Unlimited seats
Gleap
Included
Ybug
Seats capped per tier
SOC 2 Type 2 / GDPR
Gleap
Included
Ybug
GDPR
What you gain: Kai Code (bug-to-PR)
Bug reports become pull requests, not just tickets.
Ybug files an annotated screenshot in Jira or Slack and the work stops there. Kai Code receives the full session replay, console logs, network requests, and device context, then moves confirmed bugs through plan mode, build mode, and a pull request. The fix starts before an engineer opens the report.
See Kai Code
Gleap Kai Code analyzing a code diff to turn a bug report into a pull request.
Gleap Kai AI support agent resolving an inbound customer conversation in the widget.
What you gain: AI support + roadmap
Everything Ybug leaves to other tools.
Ybug is a single tile: a feedback widget. Gleap adds Kai, an AI support agent that resolves around 80% of tier-one questions across widget, email, and WhatsApp, plus Kai PM, which clusters feature requests into a revenue-weighted public roadmap and changelog. One platform instead of five subscriptions.
See Kai
“One platform instead of five.”
Teams switch from point feedback widgets to Gleap to get in-app bug reporting with session replay, AI support, a public roadmap, and a knowledge base under one flat $149/mo plan with unlimited seats.
Gleap
4.6 / 5 on G2 - 4,500+ teams
Team
$149/mo
Bug reporting plus everything Ybug leaves to other tools - one flat plan.
Kai included
AI usage billed by actual tokens + selected model
Unlimited seats
In-app bug reporting + full session replay
Native iOS, Android, RN, Flutter SDKs
Kai Code (bug reports → PRs)
Kai PM (roadmap + changelog) + Kai (AI support)
SOC 2 Type 2 + GDPR
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Most popular
One platform, not five
Replace feedback, support, roadmap, and help center tools.
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Switching from Ybug
What is the best Ybug alternative?
Gleap is the best Ybug alternative for teams that want more than a feedback widget. Ybug captures an annotated screenshot, a short clip, and console logs on the web, then files a ticket. Gleap adds full session replay, native mobile SDKs (iOS, Android, React Native, Flutter), AI support via Kai, a public roadmap via Kai PM, and a knowledge base - all on a flat $149/mo Team plan with unlimited seats. AI usage is billed by actual tokens and selected model.
How much does Ybug cost compared to Gleap?
As of 2026, Ybug has a free plan and paid plans starting around €13/mo, with a Startup tier near €23/mo for several members. Plans are flat per tier but capped by projects, members, and feedback volume. Gleap starts at $49/mo Starter, Team is $149/mo with unlimited seats, and Pro is $299/mo with Kai Code plus Kai Resolve. See Gleap pricing for details.
Does Ybug support mobile apps?
No. Ybug is a web-only feedback widget and browser extension. Gleap ships native SDKs for iOS, Android, React Native, and Flutter, so users can report bugs from inside your mobile app with session replay, console logs, and device data attached automatically.
Does Ybug turn bug reports into code fixes?
No. Ybug files a ticket in Jira, Slack, Trello, or Asana and the work stops there. Gleap's Kai Code receives the session replay, console logs, network requests, and device context, then moves confirmed bugs through plan mode, build mode, and a pull request before an engineer opens the report.
Can Gleap replace Ybug entirely?
Yes. Gleap does everything Ybug does - in-app bug reporting, annotated screenshots, console logs, and integrations with Jira, Slack, and more - plus full session replay, mobile SDKs, AI support, a public roadmap, surveys, and a knowledge base. Most teams replace Ybug and three or four other tools with one Gleap plan.
Is Gleap SOC 2 certified?
Yes - SOC 2 Type 2 audited, GDPR compliant, with EU/US data residency on Enterprise. There is a 14-day free trial, and an Early-Stage Startups program with 50% off for qualifying teams.
Stop filing tickets. Start shipping fixes.
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See Kai Code
4.6 / 5
G2 · 4,500+ teams
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Built with ❤️ in the EU 🇪🇺. Gleap is a customer feedback platform with AI agents that close the loop between users and your codebase. SOC 2 Type 2 audited · GDPR compliant · EU data residency available.