The Zoho SalesIQ alternative

that costs less and ships the layers SalesIQ never built.

4.6/5 on G2

Trusted by 4,500+ teams worldwide

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Gleap Kai AI support answering a customer question in live chat on desktop and mobile.

Gleap handing a conversation off from the Kai AI agent to a human support agent.

From first answer to a shipped fix

Start 14-day free trial

SalesIQ is a suite too. Gleap is the cheaper one that does more.

Zoho SalesIQ bills per operator, caps chatbots and tracked visitors per tier, and keeps real GenAI answers on Enterprise. Gleap is flat $149/mo with unlimited seats, token-based AI, in-app bug reporting, and an AI product roadmap SalesIQ has no equivalent for.

Flat $149/mo, unlimited seats

Token-based AI on every plan

In-app bug reports + session replay

AI product roadmap built in

SalesIQ charges per operator and caps the rest

Basic is ~$10/operator/mo with one chatbot and 1,000 chat sessions; visitors are capped at 50K-200K by tier. Gleap is $149/mo with unlimited seats, unlimited tracked users, and Kai included; Pro adds Kai PM, Kai Code, and Kai Resolve. AI usage is billed by actual tokens and selected model.

Real GenAI answers are locked to Enterprise

SalesIQ's Answer Bot - the Zia GenAI layer that actually reads your knowledge base - sits on the Enterprise tier, with chatbots capped per plan. Kai answers from your help center on day one, on every Gleap plan, across widget, email, and messaging channels.

Gleap Kai AI agent resolving an inbound support question from the help center inside the chat widget.

Live chat + multichannel

WhatsApp, Instagram, Messenger, Telegram, email, and widget in one inbox - same channels SalesIQ covers.

Native mobile SDKs

iOS, Android, React Native, and Flutter in-app support and bug reporting. SalesIQ has no in-app live chat SDK.

Bug reports become PRs

Kai Code turns a reported bug - with replay and logs - into a pull request. SalesIQ stops at the chat.

Feature requests become roadmap

Kai PM clusters requests and scores them by revenue. SalesIQ has no roadmap or changelog.

Pricing model

How you actually get billed

Gleap

$149/mo Team + usage-based AI

Zoho SalesIQ

Per-operator/mo + tier caps

Entry paid price

Gleap

$149/mo flat

Zoho SalesIQ

~$10/operator/mo

Price at 10 operators

Gleap

$149/mo

Zoho SalesIQ

~$100-190/mo

Price at 25 operators

Gleap

$149/mo

Zoho SalesIQ

~$250-475/mo

Unlimited seats / operators

Gleap

Included

Zoho SalesIQ

Per operator

Unlimited tracked visitors

Gleap

Included

Zoho SalesIQ

50K-200K cap

AI support agent

Gleap

Kai, token-based usage

Zoho SalesIQ

Answer Bot, Enterprise

Chatbot count

Gleap

Unlimited

Zoho SalesIQ

1-10 by tier

Live chat + multichannel inbox

Gleap

Included

Zoho SalesIQ

Included

Knowledge base / help center

Gleap

Included

Zoho SalesIQ

Included

Visitor tracking

Gleap

Included

Zoho SalesIQ

Strong suit

In-app bug reporting + session replay

Gleap

Kai Code

Zoho SalesIQ

Not included

Console + network logs on reports

Gleap

Kai Code

Zoho SalesIQ

Not included

AI bug-to-PR

Gleap

Kai Code

Zoho SalesIQ

Not included

AI product roadmap + changelog

Gleap

Kai PM

Zoho SalesIQ

Not included

Native mobile SDKs (iOS, Android, RN, Flutter)

Gleap

Included

Zoho SalesIQ

Not included

SOC 2 Type 2 / GDPR

Gleap

Included

Zoho SalesIQ

Included

What you gain: Kai (AI support)

The GenAI answers SalesIQ keeps on Enterprise.

SalesIQ's Answer Bot only reads your knowledge base on the top tier, and you are capped on chatbots per plan. Kai resolves around 80% of tier-1 questions on every Gleap plan - across widget, email, WhatsApp, Instagram, Messenger, and Telegram - with usage billed by actual tokens and selected model.

See Kai

Gleap Kai AI support answering inbound customer questions across channels in the chat widget.

Gleap Kai Code analyzing a code diff to turn a confirmed bug report into a pull request.

What you gain: Kai Code + Kai PM

The layers SalesIQ never built.

When a user reports a bug in Gleap, Kai Resolve investigates with session replay, console logs, and network requests, then Kai Code moves confirmed bugs through plan mode, build mode, and a pull request. Kai PM clusters feature requests and scores them by revenue. SalesIQ stops at the conversation - it has no bug reporting, no roadmap, and no changelog.

See Kai Code

A suite that is cheaper - and goes further.

Gleap puts AI support, in-app bug reporting with session replay, and an AI product roadmap in one platform - flat $149/mo with unlimited seats and token-based AI.

Gleap

4.6 / 5 on G2 - 4,500+ teams

Team

$149/mo

Flat, unlimited seats - and the bug reporting and roadmap SalesIQ has no answer for.

Kai included

AI usage billed by actual tokens + selected model

Unlimited seats + unlimited tracked users

Live chat + multichannel inbox

Kai (AI support) on every plan

Kai Code (bug reports → PRs)

Kai PM (roadmap + changelog)

SOC 2 Type 2 + GDPR

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Most popular

Flat as you grow

SalesIQ climbs with operators. Gleap stays $149/mo.

Talk to sales

What is the best Zoho SalesIQ alternative?

Gleap is the strongest Zoho SalesIQ alternative for product-led teams. SalesIQ bills per operator (~$10-27/operator/mo), caps chatbots and tracked visitors per tier, and keeps its GenAI Answer Bot on Enterprise. Gleap is a flat $149/mo with unlimited seats and unlimited tracked users, Kai AI support on every plan with usage billed by actual tokens, plus in-app bug reporting and an AI roadmap SalesIQ does not offer.

Is Gleap cheaper than Zoho SalesIQ?

For most teams, yes. SalesIQ's per-operator pricing means 10 operators is roughly $100-190/mo and 25 is roughly $250-475/mo, and real GenAI answers require the Enterprise tier. Gleap Team is a flat $149/mo regardless of seat count, with Kai included; Pro adds Kai PM, Kai Code, and Kai Resolve. See pricing. AI usage is billed by actual tokens and selected model - around four cents per Kai message on average - which is a different model than per-resolution fees.

Does Zoho SalesIQ have AI that answers from my knowledge base?

Yes, via the Answer Bot powered by Zia GenAI, but it sits on the Enterprise tier and chatbots are capped per plan. Gleap's Kai reads your help center and resolves around 80% of tier-1 questions on every plan, across widget, email, WhatsApp, Instagram, Messenger, and Telegram.

Can Gleap do in-app bug reporting that SalesIQ cannot?

Yes. SalesIQ is a live chat and visitor-tracking suite with no in-app bug reporting. Gleap captures visual bug reports with session replay, console logs, and network requests, then Kai Code turns confirmed bugs into pull requests. Native SDKs cover iOS, Android, React Native, and Flutter.

Does Gleap replace a product roadmap tool too?

Yes. SalesIQ has no roadmap or changelog. Kai PM auto-captures feature requests from support chats and in-app messages, clusters duplicates with AI, scores by revenue impact, and publishes a public roadmap and changelog that notifies voters when you ship.

Is Gleap SOC 2 certified?

Yes - SOC 2 Type 2 audited and GDPR compliant, with EU/US data residency on Enterprise. Gleap is rated 4.6/5 on G2 and trusted by 4,500+ teams, with a 14-day free trial.

Pay less than SalesIQ. Ship more than chat.

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See Kai

4.6 / 5

G2 · 4,500+ teams