Login
Start 14-day free trial
Gleap Team

Gleap Team

Gleap

Product, support, and customer experience insights from the Gleap team.
Stories by
Gleap Team
All news
Artificial Intelligence for Developers: From AI Coding Tools to Self Driving Software
Jun 9, 2026
Engineering
Self-Driving Product Teams
AI Driven Development: From AI Assisted Coding to Self Driving Product Teams
Jun 7, 2026
Engineering
Building AI Agents
How to Build AI Agents in 2026
Jun 7, 2026
AI
Bug Report Template
Bug Report Template for SaaS Teams
Jun 6, 2026
Engineering
Changelog Template
Changelog Template for SaaS Products
Jun 6, 2026
Product Management
Feature Request Template
Feature Request Template for Product Teams
Jun 6, 2026
Product Management
Release Notes Template
Release Notes Template for SaaS Product Updates
Jun 6, 2026
Product Management
UAT Test Plan
UAT Test Plan Template for SaaS Releases
Jun 6, 2026
Engineering
Website QA Checklist
Website QA Checklist for SaaS Teams
Jun 6, 2026
Engineering
Codebase Support Knowledge
Code Repository RAG: How Kai Turns Your Codebase Into Support Knowledge
Jun 5, 2026
AI
Agentic AI Explained
What Is Agentic AI? A Plain-Language Guide for SaaS Customer Support Teams in 2026
May 1, 2026
News
Freshdesk Alternatives
7 Best Freshdesk Alternatives for SaaS Teams in 2026
Apr 30, 2026
News
Support Automation Guide
Customer Support Automation in 2026: What to Automate First and What to Keep Human
Apr 29, 2026
News
Mobile In-App Support
Mobile Customer Support: The Complete In-App Support Guide for 2026
Apr 28, 2026
News
Fix AI Frustration
Why Customers Are Frustrated by AI Customer Service - And How to Fix It in 2026
Apr 27, 2026
News
Product Tour Software
7 Best Product Tour Software for SaaS in 2026 (Compared & Ranked)
Apr 26, 2026
News
Fixing AI Support
Why AI Customer Support Fails in 2026 — And What Actually Works
Apr 25, 2026
News
Help Scout Alternatives
7 Best Help Scout Alternatives for SaaS Teams in 2026
Apr 24, 2026
News
Zendesk Alternatives
7 Best Zendesk Alternatives in 2026 (Ranked for SaaS Teams)
Apr 23, 2026
News
Best AI Support Agents
5 Best AI Agents for SaaS Customer Support in 2026 (Ranked & Compared)
Apr 22, 2026
News
Freshdesk Alternatives
7 Best Freshdesk Alternatives in 2026 (Ranked for SaaS Teams)
Apr 21, 2026
News
Best Customer Success Tools
7 Best Customer Success Tools for SaaS in 2026 (Ranked & Compared)
Apr 20, 2026
News
Forethought Alternatives
Best Forethought Alternatives in 2026: What to Do After the Zendesk Acquisition
Apr 20, 2026
News
Best Feedback Tools
7 Best Customer Feedback Tools for SaaS in 2026 (Compared & Ranked)
Apr 20, 2026
News
In-App Bug Tools
5 Best In-App Bug Reporting Tools for SaaS in 2026
Apr 20, 2026
Engineering
In-App Feedback Tools
7 Best In-App Customer Feedback Tools for SaaS in 2026 (With Pricing)
Apr 20, 2026
Product Management
Knowledge Base Tools
7 Best Knowledge Base Software for SaaS in 2026 (Compared & Ranked)
Apr 20, 2026
News
Live Chat Tools
7 Best Live Chat Software for SaaS in 2026 (Compared & Ranked)
Apr 20, 2026
News
In-App Messaging Tools
7 Best In-App Messaging Tools for SaaS in 2026 (Compared & Ranked)
Apr 20, 2026
News
Live Chat Software
7 Best Live Chat Software for SaaS in 2026 (Honest Comparison With Pricing)
Apr 20, 2026
Live Chat
Roadmap Voting Tools
7 Best Product Roadmap Tools with Feature Voting for SaaS in 2026
Apr 20, 2026
Product Management
Intercom Fin Pricing
Intercom Fin AI Pricing Explained: Evaluating $0.99 Per Resolution in 2026
Apr 20, 2026
News
Zendesk Importer Migration
Intercom's Legacy Zendesk Article Importer After April 25, 2026: What SaaS Teams Should Do Now
Apr 20, 2026
News
Intercom Alternatives
7 Best Intercom Alternatives in 2026 (Honest Comparison)
Apr 11, 2026
Tools Integrations
AI Support Setup
How to Set Up AI Customer Support in 30 Minutes (Step-by-Step Guide)
Apr 11, 2026
AI
Bug Triage Automation
How AI Bug Triage Saves Engineering Teams Hours Every Week
Mar 23, 2026
Engineering
CX Metrics Compared
CSAT vs NPS vs CES: Which Customer Experience Metric Should You Track?
Mar 23, 2026
Customer Success
Top Support Tools
Top 7 Support Tools to Enhance Customer Experience
Mar 21, 2026
Tools Integrations
Close the Feedback Loop
How to Close the Customer Feedback Loop for SaaS Teams
Mar 17, 2026
Product Features
Feedback-Led Resilience
5 ways user feedback can help SaaS companies thrive, even during difficult times
Mar 10, 2026
For Startups
Feature Adoption Copilots
AI Copilot: Transforming Feature Adoption in 2026
Mar 10, 2026
Product Features
Real-Time Feedback Intelligence
AI Customer Feedback Analysis: Real-Time Product Intelligence in 2026
Mar 10, 2026
Tools Integrations
Product Intelligence Backbone
AI Customer Feedback Analysis: The New Backbone of Product Intelligence in 2026
Mar 10, 2026
AI In The News
Product Intelligence Loop
AI Customer Feedback Analysis: How 2026 SaaS Turns Real-time Insights into Product Intelligence
Mar 10, 2026
User Engagement
Debugging with AI
AI-Driven Bug Tracking: Transforming Debugging in 2026
Mar 10, 2026
AI
Feature Adoption Strategy
AI-Driven Feature Adoption in SaaS: 2026 Trends & Strategies
Mar 10, 2026
Product Features
AI Feature Adoption
How AI-Driven Feature Adoption is Revolutionizing SaaS
Mar 10, 2026
Product Features
Feedback Software Trends
AI-Driven Customer Feedback Software: 2026 Trends
Mar 10, 2026
Product Features
SaaS Onboarding Experience
AI-Driven Onboarding: Transforming SaaS User Experience
Mar 10, 2026
Product Features
Personalized Customer Experience
AI-Driven Personalization: The Future of Customer Experience
Mar 10, 2026
Product Features
SaaS Retention Engagement
AI-Driven User Engagement: Boosting SaaS Retention
Mar 10, 2026
Product Features
Feature Adoption Strategy
AI-Powered Feature Adoption: Strategies for 2026
Mar 10, 2026
Product Features
SaaS Adoption Trends
AI-Driven Feature Adoption Trends in SaaS for 2026
Mar 10, 2026
Product Features
Roadmap Intelligence
AI Customer Feedback Analysis Is Rewriting Product Roadmaps in 2026
Mar 10, 2026
For Startups
Human Handoff Essentials
Why AI Human Handoffs Are Essential for SaaS Support
Mar 10, 2026
Product Features
AI NPS Surveys
AI-Powered NPS Survey Innovations Transforming SaaS
Mar 10, 2026
Product Features
2026 Data Landscape
AI-Powered Analytics: Navigating 2026's Data Landscape
Mar 10, 2026
Product Features
AI User Engagement
AI-Powered In-App Communication: Revolutionizing User Engagement
Mar 10, 2026
User Engagement
Future SaaS Onboarding
AI-Powered Onboarding: The Future of SaaS Success
Mar 10, 2026
AI
AI Product Roadmaps
AI-Powered Product Roadmaps: A Game Changer for 2026
Mar 10, 2026
Product Features
Predictive Feedback
Leveraging AI for Predictive Customer Feedback in 2026
Mar 10, 2026
Product Features
Real-Time Feedback Insights
Harnessing AI for Real-Time Customer Feedback Insights
Mar 10, 2026
AI
AI Survey Insights
Revolutionizing Survey Design with AI-Driven Insights
Mar 10, 2026
Product Features
Survey Design Trends
AI-Driven Survey Design: Trends for 2026
Mar 10, 2026
Product Features
Smarter Survey Design
Innovative Survey Design: Boosting Response Rates with AI
Mar 10, 2026
Product Features
Product Feedback Trends
AI Trends Reshaping Product Management Feedback in 2026
Mar 10, 2026
AI
SaaS Support Platforms
Best Customer Support Platforms for SaaS in 2026: A Practical Comparison
Mar 10, 2026
Tools Integrations
Support Software Comparison
Best Customer Support Software: The Complete Comparison (2026)
Mar 10, 2026
Tools Integrations
Console Logs Shortcut
Capture Console Logs for Bug Reporting: The Shortcut to Faster Fixes
Mar 10, 2026
Engineering
Console Log Bug Reports
Bug Reporting with Console Logs: The Overlooked Goldmine for Fast Fixes
Mar 10, 2026
Product Features
Console Log Accelerator
Console Log Bug Reporting for SaaS Support: The Untapped Accelerator
Mar 10, 2026
Product Features
Console Log Best Practices
Console Log Bug Reporting Best Practices for Modern Support Teams
Mar 10, 2026
Product Features
Community Feedback Roadmaps
Community-Driven Feedback: Transforming SaaS Product Roadmaps
Mar 10, 2026
Product Features
Console Log Power Tool
Console Log Bug Reporting: The Overlooked Power Tool for Fast Fixes
Mar 10, 2026
Engineering
Customer Experience Metrics
Customer Experience Metrics: The Complete Guide
Mar 10, 2026
Customer Success
Satisfaction Survey Templates
Customer Satisfaction Surveys: Best Practice & Templates
Mar 10, 2026
User Engagement
Customer Feedback Software
Customer Feedback Software: The Complete Guide (2026)
Mar 10, 2026
Product Features
In-App Communication Trends
Evolving In-App Communication: Trends Shaping 2026
Mar 10, 2026
AI
BugBattle to Gleap
From BugBattle to Gleap: A Leap Forward in Feedback Innovation
Mar 10, 2026
For Startups
Better Bug Reports
Dos and Don'ts of Bug Reporting
Mar 10, 2026
Engineering
Meet Kai
Introducing Kai: Gleap's AI Chatbot for In-App Support
Mar 10, 2026
Company News
Feature Request Decisions
How to Make Product Development Decisions Based on Feature Requests
Mar 10, 2026
User Engagement
Hybrid Survey Feedback
How Hybrid Survey Strategies Enhance Product Feedback
Mar 10, 2026
Product Features
In-App Bug Reporting
In-App Bug Reporting: The Complete Guide
Mar 10, 2026
Engineering
Feedback Without Annoyance
How to Use In-App Feedback Widgets Without Annoying Users
Mar 10, 2026
Product Features
No-Fatigue Feedback
How to Collect Customer Feedback In-App Without Survey Fatigue
Mar 10, 2026
Product Features
Gleap and Jira
Issue Tracking with Gleap and Jira: A Better Bug Reporting Workflow
Mar 10, 2026
Tools Integrations
Knowledge Base Guide
Build a Knowledge Base: The Complete Guide
Mar 10, 2026
Knowledge Base
Live Chat Guide
Live Chat for SaaS: The Complete Guide
Mar 10, 2026
Live Chat
Customer Retention Guide
Mastering Customer Retention: The Ultimate Guide
Mar 10, 2026
User Engagement
Micro SaaS Growth
Micro SaaS: AI-Driven Growth Opportunities in 2026
Mar 10, 2026
Product Features
Mobile App Feedback
Mobile App Feedback: The Complete Guide
Mar 10, 2026
Mobile
Observational Memory Surveys
Harnessing Observational Memory for Efficient AI Surveys
Mar 10, 2026
Product Features
Proactive Customer Retention
Proactive AI Outreach for SaaS Customer Retention
Mar 10, 2026
AI
Product Roadmap Software
Product Roadmap Software: The Complete Guide
Mar 10, 2026
Product Management
Real-Time Feedback Loops
Real-Time AI Feedback Loops: Transforming SaaS Products
Mar 10, 2026
AI
Reddit Feedback Systems
Reddit's Role in Modernizing Customer Feedback Systems
Mar 10, 2026
Product Features
SaaS User Onboarding
SaaS User Onboarding: The Complete Guide
Mar 10, 2026
User Engagement
Secure Session Replay
Session Replay for Bug Reports: Securing Agentic AI Coding in 2026
Mar 10, 2026
Engineering
Full-Journey Bug Reports
Session Replay for Bug Reports: Why Modern SaaS Teams Demand Full Journey Capture
Mar 10, 2026
Engineering
Fixing Session Replay
Why Session Replay Tools Are Breaking SaaS Apps (and How to Fix It)
Mar 10, 2026
Engineering
Beyond Visual Bug Reports
Session Replay for Bug Reporting: Why Visual Reports Alone Fall Short
Mar 10, 2026
Product Features
Session Replay Upgrade
Session Replay vs Screenshots: The Bug Reporting Upgrade Devs Want
Mar 10, 2026
Product Features
Trusted Bug Context
Session Replay vs Screenshots: Which Bug Reports Do Developers Trust?
Mar 10, 2026
Tools Integrations
Context Wins
Session Replay vs Screenshots Bug Reporting: Why Context Wins
Mar 10, 2026
Product Features
Jira Feedback Management
Simplify Feedback Management with Gleap’s Jira Integration
Mar 10, 2026
Tools Integrations
Ticket-to-Roadmap Workflow
Turning Support Tickets Into Product Roadmap Gold (Without Drowning)
Mar 10, 2026
Engineering
AI Feature Adoption
Transforming SaaS Feature Adoption with AI in 2026
Mar 10, 2026
Product Features
Visual Bug Reporting Adoption
Visual Bug Reporting Tool Adoption 2026: Why Screenshots Are Now Mandatory
Mar 10, 2026
Product Features
Developer Efficiency
Visual Bug Reporting: Enhancing Developer Efficiency in 2026
Mar 10, 2026
Product Features
Visual Reports with Logs
Visual Bug Reporting with Console Logs: The Real SaaS Support Fix
Mar 10, 2026
Product Features
Visual Bug Reporting Guide
Visual Bug Reporting Tool Guide: How to Reduce Developer Burnout Now
Mar 10, 2026
Engineering
Visual Bug Reporting
Why Visual Bug Reporting for SaaS Apps Is Critical in 2026
Mar 10, 2026
Product Features
Visual Tools Dominate
Why Visual Bug Reporting Tools Are Dominating in 2026 (and Text-Only Is Out)
Mar 10, 2026
Product Features
Visual SaaS Support
Why Visual Bug Reporting for SaaS Support Is the New Standard
Mar 10, 2026
Product Features
Screenshot-First Reporting
Visual Bug Reporting Tool Trends: Why Screenshots Are Now Mandatory
Mar 10, 2026
Product Features
Visual Reporting Without Overload
How to Use a Visual Bug Reporting Tool Without Overwhelming Devs
Mar 10, 2026
Product Features
Visual vs Text Reports
Visual Bug Reporting vs Text Descriptions: Which Saves More Time?
Mar 10, 2026
Product Features
Bug Reporting Tools
Why Use a Bug Reporting Tool?
Mar 10, 2026
Product Features
Agentic SaaS Support
How Agentic AI Chatbots Reshape SaaS Support in 2026
Feb 23, 2026
AI
Enterprise AI Agents
AI Agents Transforming AI Search and Enterprise Operations
Feb 23, 2026
AI In The News
SaaS Agent Moment
AI Agents in SaaS: Navigating the OpenClaw Moment
Feb 23, 2026
AI
AI Bug Support
AI-Powered Bug Tracking: Revolutionizing SaaS Support
Feb 23, 2026
AI
Future Chatbot Experiences
AI Chatbot Experiences in Customer Support: Trends for 2026
Feb 23, 2026
AI
SaaS Chatbot Trends
AI Chatbot Trends: What SaaS Companies Must Know
Feb 23, 2026
AI
Bug-Tracking Chatbots
AI Chatbots for Bug-Tracking: A SaaS Game-Changer
Feb 23, 2026
AI
Support Chatbot Trends
AI Chatbots for Customer Support: 2026 Trends & Challenges
Feb 23, 2026
AI
Chatbot Support Efficiency
How AI Chatbots Enhance Customer Support Efficiency
Feb 23, 2026
AI
Ethical Chatbot Innovation
AI Chatbots in 2026: Balancing Innovation and Ethics
Feb 23, 2026
AI
Chatbot Security Risks
AI Chatbots on the Rise: New Security Challenges
Feb 23, 2026
AI
X Customer Support
AI Chatbots on X: Revolutionizing Customer Support in 2026
Feb 23, 2026
AI
SaaS Support Copilots
AI Copilot Enhancements: Redefining SaaS Support
Feb 23, 2026
AI
Copilot Support
AI Copilot's Role in Revolutionizing SaaS Support
Feb 23, 2026
AI
Support Ops Copilots
AI Copilot's Role in Revolutionizing Support Ops
Feb 23, 2026
AI
Autonomous Copilot Trends
AI Copilot Trends 2026: From Assistants to Autonomous Agents
Feb 23, 2026
AI
Enterprise Security Copilots
AI Copilots Boosting Enterprise Security Amid New Risks
Feb 23, 2026
AI
Copilot Support Revolution
AI Copilots Leading 2026's Customer Support Revolution
Feb 23, 2026
AI
Enterprise Support Copilots
How AI Copilots Transform Enterprise Support Efficiency
Feb 23, 2026
AI
Enterprise Team Copilots
AI Copilots: Empowering Enterprise Teams in 2026
Feb 23, 2026
AI
SaaS Copilot Support
AI Copilots in SaaS: Revolutionizing Customer Support
Feb 23, 2026
AI
AI Agent Teams
AI-Driven Enterprise Support: The Future of Agent Teams
Feb 23, 2026
AI In The News
Support Ops Tools
AI-Driven Support Ops: Trends and Tools for 2026
Feb 23, 2026
AI
AI Cybercrime Threats
AI-Enhanced Cybercrime: Navigating New Threats in 2026
Feb 23, 2026
AI In The News
Modern Support Operations
AI's Role in Modernizing Support Operations in 2026
Feb 23, 2026
AI
Support Competitive Edge
AI-Powered Customer Support: The Competitive Edge
Feb 23, 2026
AI
AI Startup Accelerator
AI Industry Rivals Partner on New Startup Accelerator in Paris
Feb 23, 2026
AI In The News
Reddit and AI Engagement
Boost SaaS User Engagement with Reddit and AI in 2026
Feb 23, 2026
User Engagement
Gemini Support Watch
Google Gemini 3.1 Pro and AI Support: What SaaS Teams Should Watch
Feb 23, 2026
AI
Efficient AI Copilots
Optimizing AI Copilots for Efficient SaaS Support
Feb 23, 2026
AI
Automated Bug Tracking
Revolutionizing Bug Tracking with AI-Powered Automation
Feb 20, 2026
AI
Measuring Chatbot Success
AI Chatbot Analytics: Measuring Success in 2026
Feb 20, 2026
AI
Chatbot Analytics
AI Chatbots: Unlocking New Analytics for SaaS Success
Feb 20, 2026
AI
Digital Twin Lessons
What AI Digital Twins in Diabetes Management Can Teach SaaS Teams
Feb 20, 2026
AI
Software Quality Triage
How AI-Driven Bug Triage Enhances Software Quality
Feb 20, 2026
Engineering
AI Cybersecurity Frontiers
AI-Enhanced Cybersecurity: Navigating New Frontiers
Feb 20, 2026
AI
Branded Chatbot Voice
Customizing AI Chatbots to Match Your Brand Voice
Feb 20, 2026
AI
AI Support Wins
9 game-changing ways to harness the power of AI in customer support
Feb 16, 2026
AI
Real-Time X Feedback
Harnessing X for Real-Time Customer Feedback in 2026
Feb 16, 2026
Product Features
Chatbot Ad Showdown
AI Chatbots and Ads: OpenAI vs Anthropic Showdown
Feb 11, 2026
AI In The News
AI Agent Governance
AI Support Agent Management: How SaaS Teams Govern AI Agents
Feb 11, 2026
AI
Voice Assistant Support
The Rise of AI-Powered Voice Assistants in SaaS Support
Feb 11, 2026
AI
AI Coding Security
GPT-5.3-Codex, AI Coding, and Cybersecurity: Practical Takeaways
Feb 11, 2026
AI
Automation Without Annoyance
Agentic AI Customer Support Automation: Are You Solving or Annoying?
Feb 4, 2026
AI
Real Support Agents
Stop Treating AI Chatbots as Widgets: Build Real Support Agents
Feb 4, 2026
AI
Open-Source Agent Risk
Agentic AI Security Risks: How SaaS Teams Should Review Open-Source Agents
Feb 4, 2026
AI
Chatbot Trust Recovery
AI Chatbot Recovery Strategies: How SaaS Teams Win Back Trust Fast
Feb 4, 2026
User Engagement
Chatbot Failure Recovery
Recovering from AI Chatbot Customer Support Failure: Tactical Steps for SaaS Leaders
Feb 4, 2026
AI
Hybrid Support Model
Why AI-Only Support Is Failing: Lessons for the AI Customer Support Hybrid Model
Feb 4, 2026
AI
Complex Support Needs Humans
AI Support Agent Limitations: Why Complex Issues Still Need Humans
Feb 4, 2026
AI
AI Support Lessons
AI Customer Support Failures: Backlash, Liability, and Lessons for 2026
Feb 4, 2026
AI
Human Escalation Matters
AI Support Human Handover Best Practices: Why Human Escalation Still Matters
Feb 4, 2026
Product Features
Recovery Through Handoffs
Why Most AI Support Fails at Recovery and How Human Handoffs Fix It
Feb 4, 2026
AI
Autonomous Support Agents
Not Just a Chatbot: How Autonomous AI Agents Are Quietly Transforming Support
Feb 4, 2026
AI
AI Support Quality
Beyond Resolution Rates: Measuring AI Support Quality That Matters
Feb 4, 2026
AI In The News
Proactive Support Agents
Proactive AI Agents for Customer Support: Beyond Cost Cutting
Feb 4, 2026
AI
Helpdesk Automation Shift
Agentic AI Customer Support: 2026's Big Shift in Helpdesk Automation
Jan 29, 2026
AI In The News
Agentic Support Reset
Why Agentic AI Is Redefining Customer Support in 2026
Jan 29, 2026
AI In The News
Agentic Support Breakout
Agentic AI in Customer Support: Why 2026 Is a Breakout Year
Jan 29, 2026
AI In The News
Agentic CX Transformation
AI Chatbots for Customer Support: How Agentic AI Is Transforming CX in 2026
Jan 29, 2026
AI In The News
AI Support Breakout
AI Agents in Customer Support: Why 2026 Is the Breakout Year
Jan 29, 2026
AI In The News
Agentic Governance
AI Customer Support Automation in 2026: Agentic Trends, Risks & Governance
Jan 29, 2026
AI In The News
Hybrid Support Workflows
AI Customer Support Trends 2026: Agentic Automation & Hybrid Workflows
Jan 29, 2026
AI In The News
SaaS Service Shift
Agentic AI Customer Support: 2026's Big Shift in SaaS Service
Jan 27, 2026
AI In The News
Hybrid Customer Service
AI in Customer Service 2026: Emerging Trends, Use Cases, and the Hybrid Future
Jan 27, 2026
AI In The News
Service Intelligence Trends
AI in Customer Service and Product Intelligence: Top 2026 Trends & How Gleap Closes the Loop
Jan 27, 2026
AI In The News
Agent Support Automation
AI Customer Support Automation: How Agents Reshape Service in 2026
Jan 27, 2026
AI In The News
Support Automation ROI
AI Customer Support Automation: Trends, Data & ROI in 2026
Jan 27, 2026
AI In The News
Multichannel AI Support
AI Customer Support Automation: Why Multichannel, Agentic AI Is Transforming SaaS CX in 2026
Jan 27, 2026
AI In The News
AI Customer Experience
The Ultimate Guide to AI Customer Experience in 2026
Jan 13, 2026
AI
AI Orchestrator Workflows
From AI Copilots to AI Orchestrators: How Agentic Workflows Are Quietly Rewriting Multichannel Customer Support
Jan 8, 2026
AI In The News
Agent-Centric CX Stack
From Chatbots to AI Orchestrators: Designing an Agent-Centric CX Stack for 2026 and Beyond
Dec 15, 2025
AI In The News
End of Support Tickets
Agentic AI is Here: The End of the Support Ticket as You Know It
Oct 29, 2025
AI
Mobile App Metrics
10 Key Metrics to Track for Your Mobile App
Jul 29, 2025
Engineering
Historic Software Bugs
5 Software Bugs That Made History
Jul 29, 2025
Engineering
Better Mobile Apps
7 Best Practices To Help You Build Better Mobile Apps
Jul 29, 2025
Engineering
Product Hunt Lessons
6 Most Important Learnings from Working with the #1 Hunter on our Product Hunt Launch
Jul 29, 2025
For Startups
App Store Launch Checklist
7 Steps to Successfully Publish on the Apple App Store
Jul 29, 2025
Engineering
Website Performance Metrics
9 Key Metrics to Monitor Website Performance
Jul 29, 2025
Engineering
Customer Email Templates
Crafting Email Templates: Engage Prospects and Customers with Gleap
Jul 29, 2025
User Engagement
Dogfooding Lessons
Dogfooding: Who Does It Best and Why You Should Try It, Too
Jul 29, 2025
Product Features
User Acceptance Testing
Getting Started with User Acceptance Testing (UAT)
Jul 29, 2025
User Engagement
Born Global Champion
Gleap Receives the Born Global Champion Award 2023
Jul 29, 2025
Company News
Multichannel Support Platform
How Gleap Connects WhatsApp, Email, Facebook Messenger, and Instagram in One Multichannel Platform
Jul 29, 2025
Product Features
LangGraph Chatbot Build
How to Build an AI Chatbot Using LangGraph.js
Jul 29, 2025
AI
App Quality Improvement
How to Improve Your App Quality
Jul 29, 2025
Engineering
Naming Your Chatbot
How to Choose Chatbot Names and Why Ours Is Called Kai
Jul 29, 2025
AI
Handling Unhappy Customers
How to Professionally Handle Dissatisfied Customers
Jul 29, 2025
User Engagement
Play Store Submission
How to Submit Your App to the Google Play Store in 2021
Jul 29, 2025
Engineering
Dogfooding at Gleap
How We Dogfood at Gleap
Jul 29, 2025
Product Features
First 10 Customers
How We Got Our First 10 Customers
Jul 29, 2025
For Startups
Widget Styling
How to Style Your Gleap Widget
Jul 29, 2025
Product Features
Road to 10K MRR
How We Reached $10K MRR: One Year, Countless Lessons
Jul 29, 2025
For Startups
Bugbattle Becomes Gleap
Rebranding Party: Bugbattle becomes Gleap
Jul 29, 2025
Company News
Software Testing Mindset
Software Testing Isn’t Just for Finding Bugs
Jul 29, 2025
Product Features
Agile Bug Tracking
Strategies for Agile Bug Tracking in Scrum
Jul 29, 2025
Engineering
Zapier Workflow Automation
Supercharge Your Workflow with Gleap's Zapier Integration
Jul 29, 2025
Tools Integrations
Web Summit Takeaways
Our Takeaways from Web Summit 2022
Jul 29, 2025
Company News
Alpha vs Beta Testing
The Difference Between Alpha and Beta Testing
Jul 29, 2025
Product Features
Featuritis Lessons
The Mistakes We Made: Falling into the Featuritis Trap
Jul 29, 2025
For Startups
Bug Types to Watch
Types of Bugs to Keep in Mind While Testing
Jul 29, 2025
Engineering
Startup Software Tools
Ultimate Software Tools for Startups: Save Time and Money
Jul 29, 2025
For Startups
Bug-Free Mindset
We’ve Got 99 Problems But a Bug Ain’t One
Jul 29, 2025
Company News
Software Tester Basics
What Is a Tester & Why Should You Care About Software Testing?
Jul 29, 2025
Product Features
PM Tools vs Bugs
Why PM Tools Don’t Do the Trick for Bug Reporting
Jul 29, 2025
Tools Integrations